I just had a fantastic experience with this place. They installed my central vac when my house was built 14 years ago, but I haven’t had any problems with the vac so I haven’t had to deal with them in all that time. Sunday, my vac refused to turn on. I called them Monday and after a quick troubleshoot they gave me repair options. It was cheaper and faster for me to bring the unit in myself, so Oscar kindly walked me through the procedure for disconnecting my cannister and removing it from the wall. There were some weird complications but he remained patient and helpful throughout. When I brought the cannister into the shop today I fully expected to leave it there for repair and have to come back later in the week. Happily, Oscar was able to begin the repair right away, he had the needed part in stock, and I walked out with a repaired vacuum an hour later. I’m very, very pleased with this place. Oscar was as friendly and professional as can be, and I will be happy to be a loyal customer for my future vacuum needs.