Boulevard Towing

I was parked legally according to the posted signage for less than an hour in a business parking lot and my car was towed by this company. I called them telling them I’d be there in 15 minutes. I walked a mile to the tow yard and met with a tiny man with a gigantic attitude and was told that I needed to cough up 140 bucks cash. I tried to politely explain the signage and my position and all he did was stare at me. So I sat on the couch in the lobby to call my husband at which point I was told «This isn’t a place to hang out hun. Do you have the money or not?» I told him I needed to make some calls and he told me that I couldn’t make them in their waiting area at which point I suggested that maybe they shouldn’t have a waiting area if it wasn’t for waiting and I wouldn’t be leaving until we had settled the matter because his boss already told me that they were about to close. I don’t know if he’s not used to back talk from women or what but he gave me this glare full of rage and went into the garage area to continue working on a truck. After one phone call to my husband and one to the local police I was informed that they get calls about this place all the time and can’t do anything because the business I was towed from is on private property and technically don’t even need a sign so having one that’s incorrect is a civil matter. I was in a pretty bad part of town so the police strongly recommend that I pay to get my car back and get out of there. So I did. I had to wander through the garage to find my new friend with the Napoleon complex who continued to attempt to intimidate me with his evil glare while he filled out paperwork. He refused to finish the transaction until I allowed him to go on and on about how I was in the wrong and they know what they are doing, etc, glaring at me the whole time. So I just glared back and said nothing. Retrieved my vehicle, and left.
On the phone, the boss man also informed me that they knew what business I went into after I parked my car which means that they were watching the lot and waiting to tow cars rather than being decent human beings and letting people know that despite the way the parking sign reads, parking actually isn’t allowed. Slow day at the office, guys?
I’m not certain that their business practices are illegal, but they are certainly immoral. I feel sorry for anyone who isn’t able to come up with a ridiculous amount of cash up front in order to get their car back from these scumbags.

This is not a serious company. They were contacted as part of Volvo Roadside Assistance several times after I had an accident .
They said Volvo had not called them and then pretended they had come to my accident’s location and nor I or my car could be found (I had called directly before !). After dealing with them for almost 5 hrs I contacted Volvo and an alternative supplier showed up within 35 mins. Crazy!!!

I got into a car accident and the police called this company to clear all cars from the roadway.
The company did a good job moving all cars quickly, and professionally. Back at the tow-​yard, all the staff were very friendly.
When I checked my car out of the lot, there were a series of unusual and unlisted fees tagged on top of the expected bill. It seemed fishy, but they said I had to pay in full to get my car back. This added $ 20 – 40 to the cost.