Sneakerama

Great, family owned store. Really impressed with their super attentive, yet not pressuring service. They are clearly really knowledgeable and eager to share their expertise to help you find the right fit for your needs (I have flat feet so needed a shoe with good arch-​support). Wide selection of styles and prices. I’m not a runner, but have seen them on their «fun runs» and think its cool how they’ve built a community with their customers and «walk the walk» (pun intended ;)) with promoting being active. Always an enjoyable experience shopping here, and happy that the new bridge and lights make it even easier :)

Just came back from buying Brooks shoes at Sneakerama, the staff is terrible. When they reluctantly help you they are clearly not happy about it. Woman working rude, bad attitude and was saying ridiculous nonsense talking so fast she couldn’t even keep up with her own nonsense, about my bone spurs. Told me «you were born with them.» No one wears name tags or identifies themselves. She signed her initial only as SC to the slip. I won’t go back and will tell coworkers at Umass to stay away. Go elsewhere or get your shoes online. Not worth the mistreatment to give your money to a store to be treated badly.
Sherry R

Simply great service with a knowledgeable friendly staff. If they dont have what you want in stock they will gladly special order it for you. Like I stated before a better sneaker store does not exist in New England. Their prices beat any online price as well and when you combine that with outstanding service Sneakerama can not be beat in customer satisfaction.

Love this store. The staff is great and knowledge and treat you wonderful no matter if you’re a runner or not.

Granted we came in at closing, just to check out the selection and see if it was worth coming back. The staff is great and they welcomed us in. I told them I just bought 2 pairs of shoes and it was my girlfriend that needed shoes. They kept trying to sell me shoes and pretty much passed her over. The staff is very knowledgeable and I will most likely shop here for running shoe options… My girlfriend, not so much.

I have been shopping here for years. I recently broke my foot and didn’t buy sneakers for awhile. My two feet started to hurt on the top at the end of the day. I went to sneakerama and the sales girl that helped was great but the owner jumped in and let me tell you… my feet never hurt again. I don’t bargain shop but if my feet are happy then I’m happy!!!

I was in town visiting my family & I wanted to take advantage of Massachusetts tax (or lack of – I live in LA & they tax the crap out of clothes/​shoes/​kittens/​air/​atmosphere/​etc).
I needed a pair of shoes that would match my choice in women; sexy & low-​maintenance (emotionally & physically — but that’s a whole other story).
So I busted through that door like Kanye would if Taylor Swift was on stage & was immediately serviced by a young lady. She asked what I liked. I said «Nikes» cause that’s the cool kids rock. Unlike my first girlfriend, she was honest. She stated her reasons for not choosing Nikes (for running at least): price, value, durability and none of the shoes had the support for my style of walking/​running (She had me strut around like Kate Moss on the runway).
She presented me with 3x pairs of shoes that fit my style and let me make the decision. I opted for Brooks because it felt the best. I told her I didn’t like the look of it so she presented a magazine with colors in the same style & even offered to ship it to my house (which I’ll see if I can take advantage of it being in CA, hehe).
At the end of the transaction, she linked me up with a pair of running socks & a sticker. As easy as pie with no sales tax. Thanks Sneakerama, my feet thank you.

I came back here remembering how good the service was when I shopped here years ago. Allison was helpful in finding me 3 great pairs of shoes. Since I am traveling, I would only be able to buy one pair right now, I went to note the brands I had liked… instantly (I’m assuming) the owner was on me like a flash berating me for «wasting his clerks’ time» accusing me of writing down stock numbers so I could purchase the shoes elsewhere. He didn’t let me explain that I was from out of town, didn’t seem to care that that the more he berated me, the less likely I was going to make a purchase. He went on and on, even after I was almost out the door. I felt insulted and angry the rest of the day. I had come in to the store to support small business and left feeling bad for the poor employees who work for this man. I would rather pay more money for shoes elsewhere than to be treated like this again.

What a wonderful find! My daughter and I came in unsure of what type of running shoe we needed and left with two pairs of the best shoes just for us. Prices were very good. What sets this store apart is the terrific customer service! They made us feel welcome and took the time to understand what we needed. I am a huge fan and will be telling everyone to stop in, and plan on returning.

I can’t tell you enough about this store who is doing not a very good job but a huge one to satisfy the client. You get what you pay for and it’s exactly the case there. All and only the good running shoes are available for sale at a reasonable price for what you get. Thank you for your excellent job and long life to Sneakerama!

Very knowledgable and friendly salespeople. I told them what I needed and they found me a deal at the lower end of my price range.

Went in for a specific type of sneakers, and found last year’s model marked down for an AMAZING price! They even gave me a discount for buying two pairs of shoes, and special ordered a pair for me that was out of stock. Fabulous customer service. I’ll definitely be back when I need new running shoes!

Amazing experience here today! The staff are courteous, friendly and experts in what they do. Only thing that matches the people there is their brilliant collection of running shoes. Your gait/​stride gets measured immediately upon arrival, then they ask you what you’re looking for/​issues with your old sneakers and in no time you’ll be trying on some of the best shoes out there for as long as you want (walk/​run/​jog) until you find that perfect pair. Very different from any other shoe store in that your ‘guide’ will only be helping ‘you’ until you’ve come to a decision. Absolutely no buying pressure or tactics to make you buy a more expensive pair.
You’ve earned a permanent customer!

I forgot my sneakers at home and I had to buy a pair because I was going hiking with my girlfriend. I normally buy them at the New Balance outlet in Brighton. Anyway I went in and looked around a little for some New Balance shoes because I have wide feet. I found a pair which were on sale. At that point a really sweet salesgirl came up to help me. I told her my size and she set out to find me a pair. I really enjoyed being waited upon for once. They were out of my size unfortunately but she immediately suggested another brand that is width sized as well. It was about $ 10 more than the other brand but were a better model. I appreciated that she didn’t try to sell me a shoe which was $ 20 or $ 30 more. I wound up with a great pair of shoes and a really nice shopping experience. I heartily recommend these people.

Nice store but have been disappointed by the lack of stock in common sizes. Save yourself the time and shop elsewhere.

Best place to go if you need good sneakers! Nice to see a mom and pop shop like this in operation. Very knowledgeable staff, take time to fit you, unreal exchange policies.
I do p90x and Insanity workouts. My feet were killing me in the regular shoes I had. Sneakerama staff fit me in great comfortable shoes for well under $ 100.

I am pretty picky when it comes to comfortable shoes. The staff at Sneakerama is fantastic. The person that helped me took time to measure my feet, standard right? Except he also analyzed my arches, looked at the way I walked, noticed the roll of my feet and balance in the shoes I had on which were awful. He pulled out several pairs of sneakers and described what he’d noticed and how those shoes would help. I tried a few pairs on and was getting disappointed, they were nice but not amazing — until we got to the last two pairs. The last pair I tried on were amazing — and they were on sale. Also got a free pair of socks.
GREAT SHOES. GREAT SERVICE. GREAT PRICES.

This is the only place to buy sneakers if you want a show that truly fits you and your athletic or medical needs. The staff is amazing and they really know their stuff. I always feel confident when I walk in the door that I will have a great experience and buy the perfect sneaker!

My family and I stopped in to buy new sneakers. My daughter bought a great pair of Nike’s and I bought a pair of Mizuno running sneakers. Our sales girl was great. I would prefer supporting local business vs the large chain sporting good stores. Unfortunately, I saw the same sneakers at Marshalls for 20.00 less (today) and TJ Maxx Sunday than what I paid for the Mizuno’s at Sneakerama. Do your homework. When I contacted Sneakerama, Brianna was kind enough to to reply and suggested the price differential could be that the products Marshall’s sold are not always authentic. I tend to doubt it. After all, their motto is «brand names for less». Nuff said…

Amazing service, so patient!
I was recommended to Sneakerama in Worcester, Ma by my trainer and walked in with a prescription for what would fit me well. They immediately grabbed about ½ dozen pairs and patiently helped me narrow down the best fitting pair for me: Asic Cumulus12.
I will gladly go back and highly recommend them to everyone!