Worcester Telegram & Gazette

Adding to my review. I called an spoke with customer service about 4 more times and requested someone follow up with me in a few days to see if the paper was coming. She said a supervisor wild call me by Thursday. I did not get a call. I got a paper that Sunday though! I thought all was set from then on until Thursday I get a call on my cellphone at 6:30 am from a carrier who can’t find my house. I explained where it was and told them a gps will get them there just fine. No paper Thursday. Friday. Or today Saturday. No call to follow up either. I will be calling to cancel and request full refund tomorrow if I don’t have a paper or call to get this resolved.
Adding to review again. Still no paper. No call from manager. I called this morning and was on hold over 20 minutes. I had to hang up and call back on my lunch break. I cancelled the service and requested refund. Terrible service experience. Receiving home delivery is about convenience, this has been everything but. I will not recommend home delivery to anyone.

My turn to chime in here.
I have no problem with them charging for their on line content. They are a business that needs to make money. That being said, the T & G isn’t worth the expense and is overpriced on paper and on line.
They are the best source for news in the Worcester County area but there’s not much too it and way to much crap. They do some investigative stories, though it seems they have an ax to grind with the City of Worcester, especially the PD.

Great daily newspaper with talented writers and photographer. They serve a huge population fairly using good journalism ethics. Their online is coming along with some slideshow and video content. This publication is the best source for up to date news in the area.

The paper has decided to start charging for online content.
Quality of writing still suffers a little with «human interest» garbage.
Comment section is a frightening look at humanity.