Burberry Factory Outlet

SNOBBY & very unprofessional associates! I went in there looking for the Edgefield quilted jacket. Asked a female associate (blonde hair & slim) if they had an XL in the back. Not only did she have an attitude but said there’s nothing more in the back. I asked if she can check. She said no because everything is out. I said ok and left. About half hour later I decided to call to see if they had it because that associate didn’t seem like she wanted to help. I spoke with Tom and surprisingly they had it! I was so pissed! I was just there 30 minutes ago. Oh and it’s kind of funny to see 3 associate (that same female, another female and a male) talking about another customer when it was pretty busy day (Sunday). They should be asking customers if they need help but that wasn’t the case.
It really disappoints me how they provide service. Would not recommend shopping here! If only I could give zero star I would!

Discount price and discount service.
The selection and prices aren’t quite what they used to be when they were around the corner.
I’ve been shopping here for years (along with the regular store and a particular department store for my Burberry «needs»).
The guy with the long blondish hair never has really seemed to care. Went in and picked out a bunch of clothes while he just stood there, had to find someone to let me in the dressing room and had to wait in line to check out since no one helped me.
One would think I would be ignored in the full price store (especially since the staff seems to change more often), but they are always very helpful.

The variety of the items are less than Burberry stores in the city, which kind of make sense!!! The manager, Martin, is a nice and respectful guy. Prices are just a little less than regular stores and I believe the products are same quality but just a little out of fashion!!! Unless you wanna buy something very classic like a shirt.

The floor manager/​greeter was extremely rude. He was a middle aged Caucasian man. Not only did he ignore us and not greet us when we went into the store. When we asked him about a shirt size, mid sentence he stopped talking with us to start a new chat with an Asian family. Seriously, this was just blatantly rude to be treated this way by a common floorwalker at a high end store. The feeling was also even more cold with the armed police officer that is on duty in the store and was following me around whilst we shopped. I mean come on, we were buying a $ 500 shirt for crying out loud and we were well dressed. I am your average, well dressed, Jaguar driving Caucasian woman and I felt like I was treated like a shop lifter. I will never go back to this store ever again. This placed was mobbed with Asian tourist. That is fine, but they were just plain rude and slamming into everyone over the very limited selection of overpriced clothing. They were speaking Cantonese over the loud speakers of the outlet and all the signs were in Cantonese! WTF?! I thought this was America. I mean i can see multiple languages, but just one?
Also we had to wait in line whilst this Asian woman argued with a store clerk for not letting her return a broken umbrella without a receipt for someone who had bought it 2 years ago from a so called outlet store. She was so trying to scam him.
If this is the shopping experience you want, then by all means.
If you want Oxford St. meets a free for all haggle fest at a third world bazaar, than by all means… shop here.

Here’s my wallet. And my investment accounts, my life insurance, my car, my house, my imaginary dog. Seriously, take it all, because I’m buying so much I may as well sign away my life.
But honestly, this is a great store — I’ve noticed that some of the reviews here cry about how this place is expensive for an outlet store. But. what? Sorry, that’s not what an outlet store is. It’s to get rid of outdated items that no longer need to be sold at their flagship stores. Therefore, they mark it down to be sold at a lower (NOT cheap) price as they are typically last season fashion. This is Burberry, so it’s reasonable to see a premium in normal pricing. 40% — 50% markdowns is already more than great for a brand like this, and it’s sometimes a hit or miss. I was able to get some awesome polos for $ 50 — $ 60 only once out of the many, many times I’ve been here. They typically hover between $ 110 — $ 120 (I’ve been here and seen them often enough to know the standard outlet price) so it’s all about smart shopping, buying at their lowest price when they do additional sales, and going home with a big bag and a large smile on your face. Considering how you don’t see many of the other bigger brands here with an outlet store, this is a great store that can’t be compared.
Also, the service at these outlet stores are on par with their normal stores around the Boston area. I also prefer the outlet layout (IMO, more organized and spacious) than the normal Burberry stores (I feel like a rat trapped in a maze looking for my damn cheese). All in all, I’m liking what you’re doing Burberry, and Wrentham’s outlet store is a win in my books.

I walked in to the Burberry store looking to purchase a men’s suit. The sales associate, Austin, was very helpful (I cannot stress this enough). He helped pick out a suit that fit my personality well and offered to let me try it on. While in the fitting room, he brought numerous ties and collared shirts so I could see how the suit would look in all of its glory. He didn’t pressure me to purchase those extra’s.
I’m extremely happy with my experience at the Burberry store because of him. There was another blonde gentleman who was also very friendly and recommended a good tailor in my area.

This shop really makes me miss the shop in Freeport, Maine. In Freeport, I always found something really good. The Wrentham shop has a poor selection and virtually nothing in my size. It is a mystery to me that more space results in less (or no useful) stock. Very sad.
The only bright spot was the clerk who seriously tried to help me find the type of jacket and coat I was looking for. He eventually threw up his hands and hinted that I would get better quality and something in my size at the non-​outlet store for about the same price.

If you want to buy Burberry products, then that’s your shop. Prices are a relatively lower than other Burberry stores like the one in Newburry street or the one in Natick Mall.

I will agree with my fellow Unilocalers and say that this place is not a cheap outlet, but what can you expect from a Burberry outlet store. I have been lucky here some visits and here is a wide range and beautiful selection of coats and smaller leather items. Be prepared to tackle the touristy groups that traipse through here (WHERE do they get the money to do this kind of shopping?!) — you sometimes get in my way… so I get annoyed with you… but I digress.
Be prepared to spend some dollars here, but you will have a more relaxed shopping experience than the retail store. Sometimes the staff can be a little hoity, but overall they can be quite helpful (especially if they know you already own a few items). Sigh. If only I could shop without looking at the price tag!

Went to the burberry store at Burlington Mall and saw a jacket for $ 795 (I WANT IT SO BAD) and saw the same exact one at this outlet for $ 595! What an awesome deal. unfortunately I didn’t get it. Still looking for other options. But I did get a Deep Crimson quilted jacket for only $ 299!!! also a blue quilted jacket for my friend for $ 369, orig. 495!
They have a huge selection of coats, not just quilted but trents, raintcoats galore! I wish I had more money :(They also had check scarves for only $ 149! I’m so sad bc I bought mine for full price ($ 295)
Wish I had known about this place before. Im sure they will have even better deals after christmas. Will be back! =)

I love Burberry but I just didn’t love this outlet store. The prices were a little bit cheaper than the norm, but the selection pretty much sucked. I was so excited to drop some money in here but wound up wanting nothing.
Go to Le Creuset and spend your money there.

My obsession for spending disgusting amounts of money on Burberry bags and accessories run way deep. As much as it literally makes me cringe to dish out twenty bucks a week for gas or eight big ones for ground meat at the market, I’ll willingly toss five-​hundred dollars down the drain in less than five minutes just for a new purse. Yes, sadly I’m way hypocritical like that.
That said I completely agree with previous reviews that this very small, cramped location is wonderful for miscellaneous, cute little items. Unfortunately while there’s not much in the way of woman’s apparel (surprisingly there’s a decent selection for men), they do tend to stock some great deals on handbags, hair bands, wallets, hats, ear muffs and of course their trademark checked scarves. Mark downs don’t run as low as other outlet stores (ie, kate spade) but where else can you get a totally gorg Burberry purse for less than three hundred? Around last Christmas season I managed to find an adorable ear muff and glove set for less than forty smackers after just seeing the same muffers at Nordy’s for over a hundred. Very nifty!
If anything, as superficial as it may sound, I wish the employees would smile a bit more: I’ve never seen so many depressed looking people around designer goods on such a consistent basis. The last time I swung by, after telling the solemn-​eyed clerk to «have a wonderful weekend» she literally stared at me like I had three heads. Frightening!
Other than that, I definitely recommend checking them out for gifting needs. Treat yourself, then treat a friend and impress everyone with your lux giving skills. …Just don’t tell ‘em where you got it.

Not cheap for an outlet store, but pretty good compared to what the stuff retails for. Items are tagged at probably about 30 to 40% off retail price. Sizing is limited as it is an outlet, but deals may be found if you’re lucky.
This store is good for little gifts, like gloves, accessories, etc, especially during their after Thanksgiving sale where tons of stuff was 30% off! I was surprised to find the earmuffs I bought at retail price here for $ 25 less. They usually only have funky colors that don’t sell, like hot pink, but for some reason this time there were a bunch of nova check ones.

The prices aren’t as low as what I would expect for an outlet. I still find good deals. Like my winter hat for $ 15 when it retails for $ 100.
I’m in love with the Burberry Dog sweaters but I still can’t justify spending that much on a sweater.
If I didn’t already have 2 Burberry scarves I’d end up getting more (I want them in all colors)

I’m a little Burberry whore. I admit it. I love the nova check pattern, and I love the cashmere scarves, and I love the bucket hats, and I LOVE my cozy coat. But, pay full price? Don’t be silly, dahling. That’s why I always come to Wrentham for all my Burberry needs. I don’t buy stuff every time, but occasionally, excellent deals are to be found. Plus, plaid tidbits make great presents.