Fireball Mountain

Had my daughter’s sweet 16 at fireball mountain. Everyone who played had a fantastic time. It was very different from all her friends parties and she was so happy to have it there. The staff could not have been more accommodating. The professionalism was over-​the-​top. Thank you for creating such great memories!!!

On the field our kids had a good time (not great but good). The office staff booking our event was friendly and nice to deal with. The teens working the parties after the kids are off the field are helpful. BUT and a BIG BUT… The adult male staff running the place is extremely rude. Not child friendly at all. If you are adults, I am sure it is fine you can deal with him. But if you have young kids that may need a little extra time with checking in or understanding the set up for a first time, you are NOT getting Mr. Rogers more like a malfunctioning ROBO COP yelling at them, pushing them around etc. NOT only that he yelled at adult guests and the host in front of everyone. There was a little confusion with the party afterwards and instead of coming over to the host and asking a question, HE YELLED at her in front of all the guests across the tables. NOT something you would expect from a service oriented company. If that man was not involved and they had a more customer friendly manager (I think that is who ROBO COP was) I would have given this place four stars. In the following weeks we went to Long live Paintball in Monroe, Night and Day in customer service on site, they took the time to help the kids out, where patient and spent time with the adults explaining everything. Just beware and as long as you don’t have to deal too much with the manager on site… you will be okay… but for the price and the remote location… think twice for a party, a walk on event is probably a better Idea.

Awesome experience especially with high school group. Staff is wonderful!!! Polite, accommodating, attentive. If you go with a group and get a package… specify you want two slices of pizza (altho you have to pay extra) but it’s good!