Bella Donna’s

Awful, just awful, the gave me the bride good service but got in a fight and forced my pregnant sister in law to get a dress, literally 10 sizes too big-​10! And every one of the rest of the dresses came in two sizes too big so now an expensive dress has made all my bridesmaids broke
Thanks for nothing Bella donnas

Staff was outright rude. Soon as we walked in the door an older woman started pumping us for information and asked what size I was. Taken aback as I was I told them an 8 and the woman actually looked me up and down and said I was at least two to four sizes larger than that. Mind you I did not indicate I needed assistance or had any questions for them. Selection was drab anyway. Everything looked like a teen prom dress with bedazzled plastic and sequins all over. Not classy.

I think the most stressful part of wedding planning for me was worrying about my dress. Thank God I decided to go to Bella Donna. They were extremely friendly and helpful and completely took all of my worries. Irina is amazing! I found the most beautiful reasonably priced dress I could imagine! My dress was just over $ 1000 and it was something from a fairytale. I will look like a princess! This was the first and only place I looked for a dress and I scored a winner my first time! I will refer every bride here!

I visited Bella Donna’s in January 2014 and was quite pleased with my experience.
I had an appointment with Jan, who started by having me look through their racks and pick a few things. As she got a sense of my style she started pulling dresses on her own. I loved the look of every dress she picked out. It was simply a matter of finding a dress that fit me well (I’m fairly busty and pretty self-​conscious about it). The last dress she picked is definitely not one I would have considered on my own, but it was absolutely perfect. To make things even better, at the time they were running a sale so I wound up getting a matching headpiece for my dress for free!
Both when I came for my appointment and when I picked my dress up in June everyone was very patient. They let me try on a lot of different styles/​undergarments/​accessories to find just the right look. If you are worried about getting a lot of one on one attention I would recommend scheduling an appointment during the week (if possible) when it won’t be busy. Both of my appointments were mid-​week and we got to work with most of the staff each time.
I should note that between the time I bought my dress and when I picked it up Bella Donna’s has switched owners. The new owner is a long-​time employee who knows the business so it shouldn’t affect things too much. The only issue seemed to be getting the records straightened out. There was a mix-​up when my dress arrived and I wound up not getting any notice until a few weeks later, but it’s still months before my wedding and everything was fine once I arrived. I think once they get their files re-​organized these kinds of problems won’t happen. If you ordered your dress in the middle of their management change I would recommend giving them a call to check the status of your order to avoid missing any important updates.
I am not having my dress tailored by Bella Donna. When I picked up my dress I was told they would probably be letting their tailor go because of complaints so the owner recommended me to Alterations and Sew much More in Trenton instead. I noticed a lot of the complaints here involve the tailoring so I suspect this change is a bit overdue.

We were shopping for both a wedding dress, bridesmaid dresses, and mother of the bride and mother of the groom dresses. Most of the staff was friendly, but the staff member helping the bride in the beginning was rude and not very helpful at all. Make sure you TAPE RECORD everything they tell you. We phoned one evening to see if there was a charge for measuring the girls if we did not order right away, we were told no charge and they would see us the next day. When we arrived we were told there was a charge per girl to be measured for dresses. When we referenced the phone call the evening before, we were told we were given the wrong information or we misunderstood it. We told them after a bad experience at another bridal shop we were very specific on the phone with our questions. They informed us that even if it were their mistake they would not honor what we were told the evening before.

It’s been a while since anyone wrote a review on here so here’s my take on the place.
Im a plus size gal, and I dreaded this process more than anything! The girl who helped me was Jenny Coleman. She was great! Not only did I buy my wedding dress 15 months before my big day, I really feel like she cared about my needs as a bride. They are very helpful, and after the bad service I received at other bridal salons, I was blown away at the service and selection they had. Highly recommend.

HORRIBLE PLACE OF IDIOTS!!! I got a bridesmaid dress here (not by choice, my friend picked this awful establishment) and the entire bridal party has had a bad experience with them. Their customer service over the phone or in person is ridic… they give you attitude and are very disorganized. I placed my order and they changed my size without telling me — WTF!!! Obviously the dress doesnt fit and they want me to pay for alternations… are you out of your mind!!! Not sure how this place has stayed in business. They are overpriced and dont work with you at all even if you are giving them repeat business. DONT GO HERE!!!

Some women take dress shopping too seriously.
Let me rephrase: Bridezillas take dress shopping too seriously.
And some women have no sense of what they want to look like on their wedding day… aimlessly and pointlessly trying on every dress style imaginable… wavering back and forth saying «Oh! I like this one too!»
Some have an image that completely strays from their personality.
Not me. I know what I want, and I have that vision. Usually specific, and detail-​oriented, but I’m in and out in a flash! It wasn’t any different for me when I was shopping for my wedding dress. I knew I didn’t want anything like the cookie-​cutter, David’s Bridal. I had known what dress I absolutely wanted for my wedding day. There isn’t a magazine or website out there that persuaded me to keep looking. I had found my dress. I spent too many days in uniforms: stuck inside something that made me no different than everyone else. I itch to march to my own drummer, speak my own mind, and make my own statement. I knew I needed a dress that was ME.
I called Belladonnas to make an appointment. They don’t schedule appointments: I’m not sure if this is a plus or minus. It works with my schedule completely, but then again, if it works with a hundred other brides-​to-​be, then the attention factor might be swayed. Thankfully, my mom received wonderful help; even with 2 associates pulling gowns, clipping me in the back, helping me walk, and taking the «definitely not’s» from the dressing room.
I also asked if they had my gown. She did some computer inventory search and came up with a disappointing, «I’m sorry, we don’t have that style in stock…». My mom and I still decided to go to Belladonnas and look around. We were browsing through the racks, and I almost screamed: there is was hiding in the hubbub of the sea of white dresses– MY DRESS! They did have it in stock!
The racks of dresses is a bit overwhelming. Seriously, some of those dresses are frickin heavy! And they don’t have it organized very well. I didn’t notice a rhyme or reason– ball gowns mixed with lace gowns and tossed with the A-​line. It was a bit frustrating!
The price was definitely unexpected: in a good way. I got my veil and dress for under $ 1,000. That doesn’t include alterations, but that’s okay because I have to take it to California to get it altered. And it’s exactly what I want. I just hope the Mister gets that «WOW» factor!