K & M Automotive

My drivers side window on my Rodeo quit working. I took it to them and they did a good job fixing it, it’s like new again. I will return if I need other work.

I’ve had my Ford 6.0 «Fixed» by Keith n team a coupe of times. Each time it was something a bit different and Keith was quick to diagnose the issue both times without charging me. It’s hard to find a shop willing to make time — the shop was full and flowing out into the street which is usually is every time i go by there.
I rarely see the same truck or car there twice which leads me to believe they fix it right the first time.
I wouldn’t take my truck anywhere else int he Dallas area.
Denny

As a reviewer, I never want to give more stars to a place than it deserves — and I’m definitely not doing it with this place. Let me tell you why:
I started going to K&M Automotive because that’s where my parents always went (and paid for my car to go). I can’t recall if they go because their friends with Keith, the owner, or because their friends because they go, but does that really matter? The real point is I still go to this business, years and years later, because the service is fantastic.
Whenever there’s been a problem with my good olé’ mustang, I drive it up to the little shop overflowing with cars, and someone — Keith himself or his mechanics — comes and greets me despite how busy they are. I tell them what the problem is and they take a quick look at it right then and there. If it’s something minor they’ll fix it while I watch, or I leave it and it’s fixed in a matter of days. The longest a repair has taken was three weeks — and that’s because I had the whole transmission rebuilt. Other than that it’s been three days tops depending on the repair.
Whoever I work with on my visits to K&M is always straight forward with me. They’ll tell me exactly what’s going on with my car and exactly how much it’s going to cost (not just the total, but down to how much for parts and shipping and man labor.) The costs have always been reasonable and I’ve never, ever felt like I’ve been price-​gouged or taken advantage of in anyway. And even if I’m strapped for cash (transmissions aren’t cheap), Keith is always willing to sit down and work something out with me. Straight-​up and honest, exactly how I like it.
But of course every place has it’s cons. K&M’s facility is a little garage on the outskirts of old downtown Wylie facing a railroad track. It’s not the easiest place to find for the non-​local, and there’s hardly any room to drive down the street, let alone pull in and out of the business. Cars in the garage, cars in the drive-​in, cars in the street, over the curb. It’s a pretty cramped space. If you aren’t a frequent customer like me, you’d be intimidated and wonder if they even had time for your business. And this place definitely doesn’t look commercial, which I can see causing hesitation in some people. Of course these cons are purely cosmetic and really have nothing to do with the quality of service I have received. And frankly they are the only «cons» I can conceivably testify to. Hence the 5-​Stars.
I will trust K&M with my Mustang (and any car I have after that) as long as it’s possible. After all, I still drive the car I got when I was sixteen and I’m sure that says more about the quality of care than my supernaturally good driving skills. In my opinion they deserve every star I’ve given them.