Water Works Auto Spa

Worse car wash in my life, soap still all over the car when finished. Granted, I got the $ 5.00 wash but when you pay for a car wash you expect the soap to be off the car, it was everywhere. When I asked for the manager all they could say was wash and go, wash and go. Well I’m not going with soap all over the car and didn’t think running through again would help. I always wipe down my car before I leave and use the vacuum with no issues but today all they were wanted was for me to leave. When I asked for my money back, they refused and then I asked for the owners number which the person in-​charge said everything I needed was on receipt. Well no number on receipt, no email address, etc. When you call the number listed in Google it goes to a fax machine so no way to contact them.
I told them again I wanted my money back which I assumed they weren’t going to give me because they both disappeared. I was vacuuming the front passenger side when the in-​charge person came up, said take my money and put his vacuum down. No problem, got my money back and told him I’d spread the word about their NOT SO GREAT SERVICE.

So many options to get your car washed in the area and this would be my last. Let’s start with the poor management of the facility. Often businesses lose customers with who they hire. It starts from the top and trickles down. And this is the case at this car wash. I’m an elite Unilocal-​er and would think I’ve helped many to find the right place to eat or shop or whatever they are searching for. So take my advice and don’t waste your money.

I’ve a lot of mediocre-​at-​best washes here. Keep coming back purely due to its convenient location.
I will say, however, that the guy who just pre-​washed the car for me put in the most effort I’ve ever seen on the dead bugs and bird crap. I hope that things are turning around at this car wash with some better employees like him. For now, I’m going to give it a three. Love the free vacuums.

Stay away from this place. Poor service!
1) they have a sign outside the wash building that reads– they are not responsible for damage to your car, or anything that is stolen from you car. However, you don’t see it until after you’ve paid.
2) The full service helper who cleans your car speaks very little English and has a poor attitude. After being skipped twice, I decided to take my business else where. The non-​English speaking guy refused to tell me who his boss was for a refund.
Finally, I found who was in charge and he told me the guy was the only one working. Not sure why that’s my fault? The managers attitude was even worse when I asked for my refund.
I did my part, I prepaid for the service. If you don’t fullfill it then, no prob, I’ll go somewhere else. They act as they are the only car wash in town.
I guess the saying is true… you get what you pay for. I’ll spend a few more dollars and either do it myself or pay at the new full-​service wash on 544 across from the new Walmart in Murphy.

The car wash ripped a rubber piece off the roof of my car. No one here to talk to about it nor have this issue fixed. Absolutely ridiculous and the staff is rude.

Pulled up to use the machine and some small guy appears out of nowhere wanting to process my order, why have a machine if you’re just gonna have some rude man greet customers? Ask for a basic wash, he asks if I want tires and underneath cleaned I reply no. He repeatedly asks if I’m sure, uh yeah I’m sure you’re not changing my mind. He says «fine» and rudely snatches my credit card away from and walk over to a different machine to process my card. Now he’s irritated that I don’t want the more expensive wash!!! Then he yells «hello, hello» and waves me to move up to where he is at like I’m some sort of idiot for not automatically following him.
This man was rude, condescending and it’s no wonder the place wasn’t busy. I will never return to a place that isn’t grateful to customers. Without us you won’t survive. I go to Posh car wash most if the time and they are super nice to me whether I buy the $ 20 wash or $ 5 wash. That’s what brings me back. The only reason I went to this car wash, I was in the area but I will drive out of my way to avoid this place.
They should utilize the use if that machine, it’s friendlier than that man