For shipping: This is a TERRIBLE business! I had my mother ship some VERY important items for me from here. She had them package it and they ensured that they would finish packing it once she was gone. Yes, I know she should have stayed, but regardless, they did not do what they said. She told them how important the items were, yet they were BEYOND unprofessional… even, beyond feeling! Also, I wanted it shipped UPS, but they shipped it FedEx. If they do not use UPS, please, please, please just say so & we will take our business elsewhere. If they do ship via UPS, I do not believe it is ethical to make an executive decision and choose FedEx due to price, one’s own preference, or whatever… do what the customer wants. Additionally, they originally tried to send the package to a person with the same name that lives in CO with the same name… Really???She had to tell the employee that I live in TXTHREETIMES!!! I just CANNOT believe the experience that we had using Mail-N-More!!!