Planet Fitness – Yonkers

I am definitely a fan of the ACTUAL OWNER James I., for reaching out in a timely manner and offering an apology on behalf of one of their employees. He assured me that this employee was not only in no way directly affiliated with owners, but was properly reprimanded for her misconduct and poor customer care. Where he could have completely ignored my complaint as I am just one out of MANY that attend his gym (s), he took time out of his busy schedule to address my concerns! THANK YOU JAMES!

This gym is getting so bad. I use to like it because it’s close to my house but it’s getting to the point that I might have to cancel the membership, no one manages the place and you can’t complain to no one. No star.

A solid gym, overall! Has never been crowded when I’ve gone on weekend mornings/​early afternoons. Friendly staff, overall (though a handful of them notably lazy and barely respond when you greet them when walking in). Otherwise, not bad, especially for the price!

The staff are very friendly and the facility is generally kept clean. This location is very large with multiples of the weight machines and a great deal of cardio equipment so you never have to wait.
My complaints are that the members never clean their machines after use and the staff also does a limited amount of cleaning of the machines. A lot of the cardio equipment has been out of order or covered in gum or something of the sort. I also have an issue with the men that come to this gym as they stare and say things to you and the staff does not do anything about it. I upped my membership to a black card so that I could go to a PF closer to home rather than work, and also so I could avoid the discomfort and feelings of uneasiness. All and all its a fine place to work out but I’m sure you could find better locations.

The place has mold all over the air conditioning vents broken equipment staff under staffed opens late service sucks, I have complained about the mold to the staff directly nothing has been done often times you go in and there’s water leaking from the ceiling into a garbage can, circuit training is not monitored and anyone homes in that area and use this equipment interfering with the normal routine of the 30 minute workout when you planing to staff they do absolutely nothing about it

I liked the gym. Equipment was well maintained and clean. My review is based on my inability to have my membership cancelled. I moved to another state and requested to have my membership cancelled. My employer has a free gym so a membership was no longer needed. I called to cancel. One is required to come in person. I went to the location on three occasions; each time I was told they couldn’t cancel without a manager to authorize, and sadly no manager was present. Subsequently I moved, and they still continue to deduct payment. Today I returned and they still were unable because they were going to close in a few minutes. This is a SCAM, legalized theft. Beware.

I joined a couple of years ago and have joined again recently. For the price you can’t beat it… I also belong to another
gym and it is way more expensive for the price. The gym is clean. I rate my opinion on that. I only use the treadmill and bikes so can only attest to those machines
The staff has an incredible turnove but they are fine. For Yonkers it is
Pretty good.

I like that the gym is friendly. It’s usually some piece of equipment free to use. The staff is pleasant and available to help at your disposer. I go to this particular gym because it is local. The machines are on the dated side but gets the job done. I wish it were more updated equipment, bars and classes available but non the less, it’s essential for getting into shape and maintaining. Compliments to management; Steven, for helping in regards to my billing and concerns.

There is always something broken here. Either the machine isn’t working properly, or the paint is peeling off of it. Always one or the other. Most of the patrons are either elderly, foreign, or young high school kids. It’s nice that they have a big open space, but they could use a few updates (such as the equipment and maybe a fresh coat of paint on the walls).
The last time that I visited this location, I saw an elderly woman sitting on the leg press machine reading a book. She was not using the machine for exercise purposes, but rather as a chair. The staff does not care to get involved. I have not been back since.

Update: Planet Fitness recently added an easier payment function. Glad to see and glad to be rating them on their actual business product.

Planet Fitness gets a lot of flak for well, being Planet Fitness. We’ve all heard the jokes, no grunting, no real lifts, no gains, no fun; but it’s really not so bad, this location isn’t bad at least.
The staff here is pretty chill, there’s a lot of space, tons of machines, air conditioning seems to work okay, and anything broken gets repaired in a timely fashion.
I used to powerlift, so the lack of equipment I’m used to is a little disheartening (No free weight barbells, dumbbells only go up to 60 lbs), but due to finances and logistics, this is the best possible gym for me to sign with for the moment and I’ve made the best of it. This is a great starter gym, very casual. Lot’s of elderly and high school kids come here. I recommend this gym for people who don’t want to take themselves too seriously.

Very much of a hassle to join. A lot of my friends have experienced billing problems with their membership, thank god I didn’t spend a cent on this place. The people at the desk are slightly rude. Haven’t been there in a while, but this one lady was so rude and had such an attitude every time I asked a question. Jeez.
Anyway, the size of this place is pretty good and spacious. Although the machines are a bit outdated, at least there’s a bit of variety. However, not my favorite gym or a reliable membership system. Get it together, and hire nicer employees.

Good gym and staff. They run out of paper towels and don’t replace them all the time. People leave there used paper towels in some of the holders on the cardio equipment. Staff however is very friendly.

has tons of bikes and tons of running equipment. no free weights but tons of machinery to get a good workout done. Paid for a year in june and its already cancelled, weird. Will check with corporate about that.
People are nice and friendly not always busy and its cheap

I used to go to this gym, and enjoyed the friendliness of the staff, very clean and the gym goers are pleasant. Good location and nice size parking, the only downside was the parking lot didn’t have a lot of lighting at night which stopped me from going after work. It would be great if they could incorporate childcare even if i had to pay a bit more for the service, which is why i had to cancel. :-(

I really wanted to give this gym a good review. I’ve gone there for over a year, and when I joined, it was good.
However, since I’ve joined, the temperature in the gym has escalated from a not great 72 to considerably hotter. Its now the summer and supposedly a sensor is broken. This is rubbish, since I was at the Planet Fitnesses in Scarsdale (which is part of a building; the lobby of the building where there’s a doc’s office and physical therapy) had a/​c, but upon entering the gym, there was no a/​c. The Riverdale location wasn’t much better-​a little bit (but not much) of a/​c downstairs, and none at all upstairs. They told me not to bother with Dykeman and Fordham, as they both did not have a/​c on at all. White Plains in fact has been shut down through this heat spell.
A gym with no a/​c, in which no one from corporate or its owner ever examines the place for quality is simply a turn-​key operation. They don’t care about their customers outside of the staff-​admittingly the staff is good-​who comes in every day. I suppose its OK in the winter and you want to start exercising but… this gym isn’t particularly good.
I’ve bumped this up to 3 stars; it is cleaner than it was, the equipment (despite Cybex machines not being impressive) is A-​OK, and it hasn’t been hot compared to the summer. And the staff is friendly.

I have a black card membership which allows me to go to any Planet Fitness that I choose. I tend to come to this one the most. The location is somewhat convenient (right off the Saw Mill Parkway), plenty of parking, and the gym is huge! It occupies a large building so I don’t get claustrophobic during my workout. It doesn’t have that chlorine smell like the Scarsdale gym either. My only complaint is that this gym does not have any barbell equipment. This leaves me to have to do all my workouts with dumbbells. The PF in the Bronx has two barbells. People that work there are nice and the people that workout there are pleasant.

The gym itself is OK, nothing more and nothing less. I have never had to wait for a machine (they have more than enough) and the parking is ample and free. My only complaint is for the money that I am spending, I thought the machines would be much nicer. Before I moved here, I was a member of the YMCA and we had top of the line machines such as PRECOR’s and I paid less monthly. These machines, like the gym itself, is «OK.» There is also a variety of people working out and not just gym freaks and meatheads.