Walgreens did not accept my prescription because my dr. didn’t put a date on it. I was told he can either fax it or electronically send the rx. My dr. faxed the rx and when I called Walgreens, I was told they did not receive it. I called my dr and told him they didn’t not receive the fax. He then called Walgreen, but nobody answered, therefore he left a message. I spoke to Kay from Walgreens; expressed to her I was in great pain and my dr. has been trying to get in contact with someone and left a message. At 6:21 a gentleman called me back and told me the faxed was received, but he couldn’t give me the rx without the original rx. I explained the rx doesn’t have date on it and I’ve been in pain since 1:00 pm afternoon and dealing with the rx issue for 6 hours, but still he was not willing to accommodate me. I understand there are rules and regulations that needs to be followed, but Walgreens on Nepperhand has THE worse service. I went around in circles with my situation and did not accommodate me. They did not care that I was in excruciating pain and it was obvious that the workers there were incompetent and do not communicate with each other. I would also like to add that there is ALWAYS a line, a line of more than 10 people. They never have enough people working to have better service. This is the worse pharmacy!!! I had a similar situation in the past. I hope we get another pharmacy soon. Walgreens will definitely lose me service.
Lee R.
Évaluation du lieu : 1 Riverdale, Bronx, NY
This place is awful. The pharmacy line and checkout is out of control. Can’t wait for CVS to open across the street.
Laura D.
Évaluation du lieu : 1 Yonkers, NY
I wish I could give this store ZERO stars but sadly that’s not a Unilocal option yet. This Walgreens is not at the corner or happy and healthy… It’s at the corner of misery and fury. An overall disgrace. The parking lot — The parking lot is a rough and rugged disaster that resembles a war zone, not a pharmacy. If you’re lucky enough to get a spot during busy hours, watch where you are walking, as there are many obstacles(including large potholes and garbage) along your path. The front store— Once inside this abomination some call a store, you will find long lines with two cashiers(at best) open. The front store lines are often 10 – 15 customers long and wind to the back wall of the food section. Good luck finding a worker on the sales floor to help you look for something or help with any question. The photo department— Do not have your photos printed here. I have had photo orders done here four times, and all four times I’ve had to GOBACK to the store and have them redo the photos because they are cut off. The manager barely offers an apology for the inconvenience of going back. The pharmacy — This pharmacy department is an embarrassment. If you drop off a prescription, the wait is never less than an hour. When picking up a prescription, once again, like the front store, the line will be at least 10 people long. The staff is decently trained, there’s just not enough of them for such a large pharmacy. I go to this walgreens because it’s 24 hours. If it wasn’t for that, I would go elsewhere. If you shop there after 10:00 pm, be prepared to see a plethora of low lives that are clad in pajamas. Why not level the store and make it a trailer park? When I know I have to go to this store, I find myself getting angry at home, furious when I drive there, and discouraged when I arrive in the disheveled parking lot. Disgraceful.
Huey L.
Évaluation du lieu : 1 Yonkers, NY
The pharmacy departure is the worst around. Gave them my prescription on a Monday and was told they don’t have it and will order it and would take 5 to 7 business days. Call up the following week on Tuesday and was told that they didn’t get my prescription yet and they will order it and will take 5 to 7 business days. I told them I drop off last week and I gotta wait another week. If I didn’t call up to ask what was going on no one would of call me up. I told them that I was going to pick up my prescription up and will take it to CVS and the person who I was talking to just didn’t care. Only reason I go there because very close to my house. Well so long walgreens hello CVS.
Nathalie M.
Évaluation du lieu : 5 Yonkers, NY
I go any time any day to this Walgreens becouse its close to my boyfriend’s house but not close to mine. I shop here cause they always have what I am looking for but dont be mistaken they always have long lines but they go fast.
LC B.
Évaluation du lieu : 1 Yonkers, NY
Where do I begin? The pharmacy here is out of control. There is ALWAYS a long line. I have stood on a line of literally 10+ people. If you go late at night to pick up a prescription thinking there wont be any lines, THINKAGAIN! At a certain late time all the pharmacy workers go home and only the pharmacist is there. So you have one pharmacist counting medications, taking in prescriptions AND doing the register. How can one person do all 3 jobs? The front of the store always has an insane line. Ive literally seen the line go allllll the way back to the food section. The only good thing about this place is that its 24 hours. However, this attracts some late night weirdos. People in pajamas creeping around the store being loud and hanging out.
Zayna M.
Évaluation du lieu : 3 Yonkers, NY
This place gets the job done. It’s convenient, open 24/7, and has a huge selection of almost anything you can imagine. It’s just Walgreens, you go in, find what you need and get out. The parking lot does get packed at times, especially during the afternoon and the lines ARE incredibly long and annoying which is the one thing I absolutely hate about this place(when it happens). Sometimes there will be a line of ten people and only one open register, but other times they are all open… this place is convenient, in a huge city with a lot of people, on one of Yonkers’ busiest streets… of course you’re going to encounter a packed parking lot and a long line from time to time. People are too picky. As for prescriptions, I’ve never had a problem… the line for pick ups can get long… but again, what do you expect? It’s the nearest pharmacy for a lot of people… they all had the same idea you did… just be patient
Lianne G.
Évaluation du lieu : 1 Yonkers, NY
This is the worst Walgreens EVER. I’m not even sure how they remain open. Their corporate office should pay more attention to these reviews. Lines are always so long with incompetent staff. I come here every month to pick up prescriptions and EVERY month it’s the same thing. They send me emails that my prescription is ready to be picked up but when I get here I have to wait. EVERYMONTH. Will be transferring prescription to local pharmacy ASAP.
Jim B.
Évaluation du lieu : 1 Yonkers, NY
This is the worst walgreens I’ve ever been to. ALWAYS long cashier lines and you have to yell at the cashiers to open more, the pharmacy employees act like you’re bothering them when you go for pick ups or drop off. Medications are almost never ready on time. I wish there was a CVS close by… The only thing that keeps this walgreens in business is convenience.
Lala B.
Évaluation du lieu : 3 Yonkers, NY
Long wait @ 1:23 in the morning… but convenient 24/hours
Samantha M.
Évaluation du lieu : 1 Westchester County, NY
I hate this place with every fiber of my being. I am currently waiting on line at the pharmacy department. If I can write a full review of this godforsaken store before my turn comes around, I think that will speak for itself. This is one of the stores that I dislike going to so much that I start to get agitated while I’m driving there. I walk in knowing that I will probably be spending three times as much time here than I meant to. The line is ALWAYS backed up, usually because there’s one cashier open to help 20+ customers while the rest just stand around. When employees finally do deign you with their presence, «surly» does not even begin to cover it. Don’t get me started on the pharmacy dept. These people could make incompetence an Olympic sport. Every single month, WITHOUTFAIL, when I go to pick up prescriptions, not only does this Walgreen’s location consistently forget to refill at least one of them, but they treat me like I am wasting their precious time with my pick up. If on the rare occasion they haven’t screwed up my order, there are usually 3 – 7 people waiting at the side because something is wrong with THEIR prescriptions. Thus making all of us have to wait longer. Done, and I have still not yet reached the counter. I hate you Walgreens, and your monopoly on the pharmacies of Northwest Yonkers. I hate you forever.