Titan Computer Repair

Wow, I can’t believe I’ve been with Sal for so many years and I can always find something wonderful to say about his business. Busy as he is, I always get a call back within a day and he takes time to explain computer talk to me in plain English.
I rely on Titan Computer Repair and will continue to do business with Sal when I get my new laptop. Yes, he’s busy, but if someone has a great business, that’s where you want to take your computer for service. Obviously that means he knows the industry.

Terrible service. My computer develops new problems after he works on it. He’s also consistently late. I’d rather pay twice as much then use his services again

I dropped off my external hard drive in January. I had touched it during dry weather and a spark from my finger had apparently zapped it. Subodah said he would probably be able to retrieve most of the data.
At first, he dragged his feet. At one point, they had rescued a folder that I needed, so I went over and Subodah copied the data onto a thumb drive for me. He has good intentions. But then for five weeks, I heard nothing. I called and called, but got no return calls.
Finally, I got in contact with him, and he said he had been sick, and I believe him because of what happened later. He said he had hired some people to help him get through the backlog, but over the next few weeks, I made many calls that were never returned.
Now, it’s nearly 4 months later and I’ve made over 30 phone calls and he still has my external drive. In my last voicemail message, I told him that I needed that data for an essential work deadline, but he doesn’t care. I said that I just need my hard drive back. How hard can that be? Never again.
Finally, after posting this review on Unilocal and leaving him a voicemail about it, he made an appointment with me at the shop and gave it back to me.
«I wasn’t able to retrieve any of the data,» he said.
I didn’t believe him. I brought it to an individual power user, and he booted it up right away. Copied all the files over, no problem. Problem fixed in 18 hours. Okay okay, the guy got sick. But couldn’t he have asked his hired guys to simply give me the drive back months ago? It caused me loads of problems with my business because there were files on there that I needed. Ugh.

I saw the reviews of this place and thought I would be in good hands; unfortunately the reviews weren’t up to date. I am just going to state the facts… My first experience before bringing in my items, I had emailed them twice, and none of my emails were responded (kind of strange for a computer place). But reading the reviews again, I decided to give them another chance and go down there because it was close to my home. I brought in 2 items, my laptop and a Playstation. My laptop had a broken screen and they said they can replace it with one I had a back-​up for the same day, I kept calling and finally after 3 days, it was done (I always had to call them)! Then, my Playstation hard drive needed to be re-​formatted because I bought a new hard drive for it; a week goes by no call so I called them again and Subodah said, «It will be done today, we just have to download an update from Sony and I’ll call you later today when it’s done». I wanted to test them and see how soon or if they would even call back, nope, so 2 weeks later (total of 3 weeks) I called them again and they said, «Oh your hard drive is broken and you have to replace it.» It was a brand new hard drive! I didn’t argue with them about it, because I just wanted to be done with them. I don’t know if I wasn’t worth the time for them, because I didn’t spend hundreds of dollars on my repairs, or if they have so much business that customer service and calling people back is no concern of theirs. I believe this place does deserve at least 1 star from me, because they at least gave me my money back. Next time, I will be more cautious upon reading reviews and make sure they are current and there are more than 7 of them. And if no one replies back on my first contact, I’ll go elsewhere! Thanks for reading my long review; I think consumers should be informed of the facts before giving them your hard earned money!

this place is really good i liked it. friendly guy, wants to make you happy and welcome. which is rare now of days really, i took my apple mac to some other place basically walked right back out forget that, prices are really really g0o0od. i was like whoa. thats it. i was a happy guy not walking out
drive from the sfv anytime to get my comps fixed.

Honestly, the owner Subodh seems like a nice guy in person but i have come to find out hes just seems to tell you what you want to hear… I brought in 2 lap tops. I was told it would take two days to get the computers back… it took 2 weeks for 1 and 3 weeks for another… when i got them backed i realized nothing had been done to one and the other (which is only 13 months old) ended up freezing 1 week later… i took it back and the owner said i would need a new hard drive installed for another $ 135… he said it would take 2 days to install and i got it back week and half later. On top of that, he said he would be able to retrieve all files off the old hard drive and put them on the new drive. He did, but many files did not work properly. I had to take it back to him AGAIN and its still not like it was … I think that $ 285 for this is just out right ridiculous! I have both laptops back and not really much of a change on either computer… i think the thing that dispointed me most was how the owner kept telling me «ill call you tomorrow «or «i will have it done tomorrow «. I heard these things for over 5 weeks all together. I personally would not recommend this computer repair shop to family or friends. Im sure Titan Computer Repair may do good work at times, However, i just had a bad experience… Sorry Subodh, you seemed like a good guy but I cant give you a good review… This was not fast service like I was told it would be. I wouldnt have cared if it had taken alittle longer than a day or two but you kept lying to me saying it would be done tomorrow… I did not like that…

Subodah Lao helped me out today.
My hp laptop was making this really l loud noise coming out of the fan. I thought it was going to have to be replaced. He just blew the dust out and it was fixed (: no more loud noise and he didn’t even charge me I will definitely be going back to Titan computer repair

Titan Computer Repair does it all.
Earlier this year, an employee work computer had become heavily infected, and we brought it to Titan Computer Repair. One of the biggest issues was that the computer had a real nasty virus that would keep popping back up, and every time we brought the computer back in, he would take care of it immediately.
I eventually came back for my own personal needs, and had them build me a Gaming computer. I told them my budget, and he gave me an idea (with estimate) of what I could get. He answered all my questions about the different types of hardware and such, in great detail. I’m fairly computer illiterate when it comes to picking and choosing products, so him being so detailed made me feel really comfortable. He even got me some better parts for the same price due to some sales that had come up, without me knowing. Was a wonderful experience, and now the computer is running like a champ.

Titan Computer Repair is pretty awesome!
The other day my computer crashed and I’m not computer savvy, I know just enough to get myself in trouble. This place is near a cleaners that I go to and I really needed to have my computer fixed ASAP so I went in. They were very friendly and attentive, I like that! Once they took a look at it, they explained the problem to me — it was infected with viruses — and they cleaned it up.
Now I have my computer back working like normal and I can write this Review.
I was very happy with the service and I am definitely coming back to them for all my tech needs!

My fiancé and I had a very bad experience here. Titan was recommended by a friend who was really impressed by the service, but this certainly wan’t our experience. My fiancé’s computer crashed and we first went to a computer savvy friend to help out with data recovery. He was able to get some stuff, but we decided to go to a professional to see if more could be recovered.
Titan had our computer for about a week, and when my fiancé went to pick it up at a time arranged with Titan the night before (and during Titan’s posted hours of business) she found the shop closed with no note. After a 45 minute wait she left. Titan later returned a message she had left while waiting letting us know he was now in the store and she told him we would be returning soon. We got there an hour later only to find the store closed again with a sign in the window saying he would be back 45 minutes later. Great.
Later in the day I called and triple checked that he was indeed in the store and wasn’t going anywhere, then came back to finally get the computer. He told us that he had recovered «everything, much more than was previously recovered» and showed me a file where he had put the stuff. But after getting home and examining the files I quickly realized that he had just moved the previously recovered stuff to a new folder! I called him immediately and asked what was up, he said there must be some mistake, but there were no new files to be found anywhere. My fiancé was absolutely furious and we asked for a full refund of the $ 100 we had paid him (apparently just for holding onto our computer for a week and installing a free shareware anti-​virus). He agreed, but three weeks later we haven’t received anything. I called him today and he said he’ll send a check, however not for the full amount because he claims he did some service he hadn’t mentioned earlier. We absolutely won’t be going back.

OK, I usually don’t go to places to get my computer fixed. I usually think, my dad will fix it. But then that wasn’t working so well because my dad is very busy and I would have to wait a very long time. So one night I dropped my laptop (so sad). The whole screen cracked! It was not good at all. My dad was out of town and I didn’t want to go to those geek squad places and be overly charged. That’s when I came to Titan. I heard of this place through a friend. I decided to check it out and I was pleasantly surprised. The owner is so nice and very personable. The good thing was that he was able to replace my screen!!! And at a very reasonable price too. I recommend coming here. This guy knows his stuff and will treat you more like a friend than just another customer like other places do.

They have been repairing our computers for years! Very knowledgeable and friendly. Reasonably priced too! They are working on improving my current website, and I’m really pleased with the results so far. I highly recommend Titan for your computer and website needs.