Havoline Xpress Lube

Much better than Jiffy Lube or any other car maintenance chain. Good, honest people.

Very professional, friendly, knowledgeable and clean. Will recommend additional services if they believe that they are needed but are not pushy. Not the cheapest but I was going to the cheap chain that starts with Jiffy and had one too many bad experiences. They do check engine light code reads for free too! I bring all my cars including my RV since their bay doors are big enough. Just a great family run business.

Good customer service & excellent prices.
My husband and I both took our cars here and they let us use a coupon for both cars.
We made an appointment which was helpful but it was still a little slow moving.
We will definitely be back!

I came here to get my oil changed because it is conveniently close by from where I work. This place is very nice and clean. The associate in the front was very calm and helpful. I will definitely be back for oil changes.

Always pleasant to come here. The staff is great, I have never had to wait for a long period of time when I come here. Usually about half an hour, which is ok for me. Love this place, also a bonus because it is family owned and operated. Very nice local family.

Although it’s on the higher end of price they have a good product and deliver with fast service. It’s not much different than most oil change places but the location is good and the shop looks clean all the time. Always happy with the services.

I love this place!!! The team here is always efficient and friendly — I bring all my cars here. The sitting area is clean and comfortable, and the wait is never long. Keep up the great work, guys!

These guys are pros and great at what they do. I’ve said it before, great customer service here.
Today I stopped in for a quick check and oil top off. During my time, the guys noticed that one of my tires was beginning to separate. Man do I appreciate the safety inspection they provide. This could have meant a disaster on the road at night with a blow out. Instead I was able to get a new tire installed before we left.
Thank you guys for doing a great job always. It means a lot to me that I get great service every time I come to see you.
Thank you, The Hughes Family/​Toyota Sienna

Can I just say that I am most impressed! This is my third time I have taken my car to get its oil change at this company, and I find myself extremely happy! I drive up and I immediately get my car taken back. I go in and I am greeted by the gentleman at the front desk. He was extremely friendly and entertaining while still doing his job. The whole oil change took about twenty minutes; that was it! Honest is the term I would use for this facility. If you need your car oil changed, I recommend that you come here to get it done. You will find yourself leaving with a smile on your face. =)

Came here for my oil change because of all the awesome reviews. They immediately took my car back and I waited maybe five minutes? Awesome customer service, and the gentleman behind the desk was great!

Very trustworthy business. They are professional and courteous. I have had three oil pan plugs stripped out at other «fast lube» places, but that is never a worry at this place. They do a thorough check on all fluids, filters and many other things and offer to have a technician speak with you regarding any leaks or issues. This is a true ma and pa place, a family operation. You won’t get taken advantage of at this place.

Just moved from Hawaii where the typical oil change takes two hours dealing with often rude people. This was just the opposite. The lady at the intake desk was super friendly and the job was done quickly and efficiently. Must have taken 15 minutes and they did much more than change the oil. Super nice experience!

I had a great experience here! They changed my oil filters, vacuumed my car, washed the windows, checked my tire pressure, and my air filters. They brought the air filters in so I could see how dirty they were, and allowed me to choose if I wanted to have them replaced or not. (never felt pressured) The whole experience took about 20 minutes and I am very satisfied!

I love, love, love this place! It is a total mom and pop shop, which I love to give my business to. April works at the front desk and is just wonderful. They work hard and get things done quick there. Thank you guys!

This lube shop is great! I went in for an oil change and i was very happy with the professional customer service i received from the staff. My car was done in less than 20 mins and i wasnt pressured to buy any other services for my car. They vacuumed the inside of my car and cleaned my windsheild. I will return again when im due for another oil change

Wow customer service at its best!!! The owner April very professional, the guys working very professional they even brought the air filter in to show me it needed to be replaced! as a business owner myself it actually brought tears to my eyes. Thank you.

Of the 10 – 15 oil change establishments I have tried in the past, this is without a doubt the best one. Their customer service is fantastic; always competent, polite, efficient.

This is the only place in Yuba City that I trust to change my oil. I tried this place after a terrible experience at Jiffy Lube and have been very pleased each and every time I have my vehicles oil changed. They are quick and efficient. Friendly service. They are right across the street from a Carl’s Jr. so if I time it right I can enjoy a great burger while I wait. The waiting room is clean, coffee available for waiting customers. My only concern giving this place a 5 star rating is that more folks will start coming here which means I’ll be waiting longer. :-) But I think it will still be worth the wait. I’ll just bring a good book or an appetite for a Car’s Junior burger.

Others have already attested to this, but they are absolutely fantastic with their service. If you care at all about getting honest and courteous service, the wellbeing of your vehicle, or not getting scammed or ripped off, then this is the place to go to.
First, I’ll state that I believe they’ve changed their name, no longer Sierra Lube but are Havoline Express or something along those lines. Same people and management, same great service.
I’ve written a few reviews about auto places, and for someone such as myself who isn’t a big auto person, it’s important to make sure I’m not going to get ripped off or scammed, and unfortunately this is the type of business that has many, uh, less than honest individuals. But Sierra Lube goes above and beyond and I completely trust them, they are absolutely zero-​pressure to get any work done, and in fact many of their recommendations are not services they themselves can provide. Some might see that as «less convenient», but I see that as a huge advantage. If they tell me my engine belt is beginning to crack, a service they themselves do not repair, then I’m a little more likely to believe them, as they are only looking out for your best behalf, not trying to pressure you to buy more services (my dealership wanted me to change my belt at 60,000mi, a service that wasn’t recommended by the manual; 155,000mi later it’s just now beginning to show signs of wear).
I don’t know what else I could say, I completely trust them for the services they provide. They are farily speedy, and for the price you pay, you get a lot in return. I think I only paid $ 15 for my filter to be replaced, whereas my dealership wanted $ 100 for the same service. My car runs much better after every visit, and they provide very detailed notes, which is very beneficial in maintaining my vehicles. They even caught several problems with my truck early on, which could have cost a fortune had they progressed to the point of breaking, but was able to get them looked at and repaired for a pretty small amount.
You can even watch them work, they go over your vehicle like a surgeon inspecting a patient, not a quick slap-​job like certain other «jiffy» chains…

The great people at Sierra Lube have taken care of my vehicles for 8 years now. Always professional and helpful; I leave Sierra Lube knowing my vehicles are properly maintained. Thank you for your service!