Save-On Cleaners

This is the worst dry cleaner ever!!! I took a comforter here to be dry cleaned was asked to pay up front. I did, was told they would call when it was ready. After waiting nearly three weeks and stopping in on the second time it was there.
When I got home I took it out of the bag and it was ruined, stitches pulled, batting coming out and the material that once was, was no longer. This was a three month old, $ 400. Piece.
I took it back and asked what would be done? After producing a receipt I was told not a thing would be done… Manufacturers defect and I signed a waiver… Thanks sav on dry cleaning for costing me a lot and having terrible customer service… Didn’t even offer to refund my cleaning fee… What a joke!

very bad seam work, brought in 60 dollar martial arts pant with a 3 in rip to be repared, came back after lengthy wait to see the a footlong gash over the original tear with ungodly amount of threading, wen i put them on they were a size smaller thanks to whoever «repaired» my pant, forget the location if you have expensive clothing take over to Butlers. this is zero for craftmanship!!!

Awful service! Brought in 6 dress shirts on a Wednesday. Promised that they would be ready on Friday after 4pm.
I show up on Friday and waited for an hour before the guy in the white van showed up!
Just to be told my shirts were not included in the delivery and would be ready on Monday after 4pm.
Monday rolls around and I was not able to pick up after 4pm so I figure I will pick up on Tuesday morning (since they were again promised to be ready the day before). Well I show up at 7:15am and am told my shirts are not there!
The receptionist/​clerk says she will call «the place» and find out what happened.
I get a call about 20 minutes later and she tells me that my shirts will be ready today after 4pm.
I asked her what the issue was. She proceeds to tell me due to holiday there was a delay. (Mind you they were open on Monday the 11^th)
All she did was apologize and make excuses. This is not customer service. Well, let me correct that, this is bad customer service.
This service was horrible. I am hopeful that they actually have them ready today!

This place promises my clothes back on Thursday. Go in on Friday and they said truck was late, it is now Saturday and the day of my event, they now are telling me my clothes are in Auburn. Wtf have someone bring them down. I contacted the owner «Joe». No response. This store is run by a douchebag who could care a less about the quality of service. Guess it my fault for even coming here for the last 5 years. Lost a loyal customer.

My wife and I use Save-​On cleaners all the time. I have my shirts laundered and pressed, and we have all of our dry cleaning done there. We have never had a bad experience. They are inexpensive and conveniently located.

I go this Dry Cleaner on a regular basis, Best rates in Yuba City. You have to pick up clothes after 4: PM on the date they tell you it will be ready because they out source the cleaning. Unfortunately the staff is a little slow so be ready for a wait if there is a line when you go in there!

I am giving this place 1 star b/​c I cannot give it negative stars! went there this morning to get 2 pairs of jeans hemmed. I am at a stay at home mom, needless to say where ever I go my son comes as well. Prior to taking my son out of the car along with his stroller and diaper bag and the 2 pants I needed hemmed, I walked in to ask if they do alterations. The woman inside barked, «She wont get to ‘em ’til next Friday». It wasn’t imperative that the jeans be done today so I was willing to wait. I go to the car get the stroller, get my son, get my jeans, get the shoes I want them hemmed to and enter the store.
She looks at me like I am insane and says, «Do you know your inseam? Are they at least PINNED!?!»
I was astounded. Uh no they are not — that is the tailors job. Then she proceeds to tell me that the tailor isn’t there. Well gee, that would have been useful information upon my FIRST entrance to the store!
I will NEVER go back there! Save-​on just lost a lot of business considering I need all my pants tailored!

I have not heard anything bad about Save-​On. What I can say is that they offer the best rates in town for dry cleaning services. Parking in front of the place is scarce unless the neighborring businesses aren’t too busy.
Edit: 29 Sep 06 — I sent somebody there to get some clothing cleaned. The attendent made a racial comment about him (he’s hispanic). She meant it in jest however, her comment was just out of place. I am reducing my rating from 5 stars to 3 stars because of this. I’m thinking that an even lower rating may be justified.