Supercuts

This was honestly the most depressing visit I’ve ever had at a salon. The lady who cut my hair did a decent enough job, but everyone there were the least friendly people I’ve ever met, like, anywhere. I don’t know if someone died or what, but there was no hello, no smiles, no talking aside from what I wanted to do with my hair, it was seriously the most awkward visit I’ve ever had in any store. Won’t be retirning, that’s for sure, they aren’t even that cheap anymore, there’s much better, friendlier alternatives in this price range.

I have been taking my daughter here for about two years. The receptionist at the counter greets us as soon as we walk in. My daughter has some special needs, so I make sure I tell the stylist exactly what I want done and watch in case I need to interceed. The last time we went, the woman cutting her hair was being quite stern with her, I intervened a few times to explain to my daughter what was expected of her. When the woman was through, I gave her a sizable tip and thanked her for her patience to which she replied,“I have a toddler at home”.#1 my daughter is 10 years old.#2 I have never disclosed the fact that she has special needs. Overall, I would recommend this place, just get to know the person cutting your hair, speak up, and a good job deserves a tip. They will remember you.

I’m giving 5 stars to acknowledge that this place has done very good work for me over a period of the past couple years. This is a Supercuts, a best-​price-​for-​the-​basics kind of place — not to be confused with an expensive and trendy ‘chichi’ artiste’ experience.
On every one of my visits, the folks have been friendly and attentive. The cutters are hygienic without exception, listen attentively to my requests, and give me time and good light to inspect my trim and ask for adjustments. They work efficiently, and I don’t get a strong up-​sell of expensive products like at most salons.
‘Bobbi’ has shown herself to be a skillful colorist, and I’ve never felt that my hair was damaged after being dyed or highlighted.
Check a map before arriving, because the driveway has an odd approach, I think. Walk-​ins usually work, but it’s easy to call first to ask if there’s a current wait.

The hispanic lady who’s chair is in the back left was TERRIBLE. Worst service I have ever received here. She tried to rush me out of the chair, the cover wasn’t fastened needless to say hair down my neck. Wasn’t offered a mirror for back of the neck. Wasn’t given the complimentary hot towel. Was never even offered remedy for the hair down my neck like being blown off with a hair dryer. Will NEVER allow her to touch my hair again.

Have been growing my layers out for awhile now and my curly, wavy hair was looking like a shrub out of control. Paid $ 15 for a trim to even things out. It looks good, I’m happy. Did not have to wait, my appointment was at 1:30 and it started at 1:30 Can’t beat the price!

Due to the recent lack of funds, I was unable to get my hair cut at one of my favorite local salons in Grass Valley, so I got my hair cut here around the evening. They were accepting walk-​ins and someone was able to cut my hair within 5 minutes of walking in. The minute I met my «stylist» I knew I wasn’t going to be too happy with the results. Though she was friendly, I could sense that wasn’t excited to be there, and I couldn’t blame her.
I showed her a photo that I had saved to my phone. A spiky/​textured crown with slightly textured bangs and #2 sides. I asked her to cut it slightly shorter than in the photo because my hair grows quickly and I wanted to be able to enjoy it for a while since I don’t get my hair cut often. She cut my hair and asked if I’d like it shorter, I said yes. By the end of the cut, I was remotely ok with it after viewing it quickly about 3ft from the mirror. However, upon arriving at home my hair looked almost like a textured flat top, very little style. The bangs were sloppy and hardly longer than the crown.
I guess you get what you pay for. Won’t be going back. Hair stylists should really take more pride in their job; stylists should be creating art that gives someone a personality and makes them happy. Moods transcend into quality of work, and my hairdresser was definitely not in the mood for cutting hair. I expected a decent haircut. Instead, I feel like I got a generic $ 15 hack job. *sigh*

I’m bumping this place up to 5 stars.
I called the other day to see if they still had the liter sale going on, and not only was it still going on, they had my specific products in stock, although it was the last set. I told the receptionist I would attempt to jam over there on my lunch break, and she said «No need to rush — what’s your name and I’ll put it on hold for you.» YAY! Without me even asking for them to hold it.
Excellent customer service. You can’t go wrong with that.

What a horrible experience! They offer a 7 day guarantee for a hair cut, but BEWARE! If you go back in, like I did for my son, they will argue and give you attitude. It isn’t just the hassle of trying to defend yourself, but also the hassle of trying to explain how you would like the hair cut. I was treated badly, and by the manager on duty none the less! I will never return.

1) Majorly screwed up my goddaughters hair, I told them it was uneven and they wouldnt fix
2) We waited for almost 45 minutes and when I went complain the girl told me: its up to the individual stylist who they choose first not by first come first serve. Only reason we stayed is she had school pics the next day