Twin Cities Tree Service

Twin Cities Tree Service trimmed a huge Chinese elm tree in my back yard. This tree dominated my back yard and was very dense and had many branches which were invading my neighbors property. His crew came and did an excellent job of full weight reduction of the tree. They also did an excellent clean up job.
The final agreed upon billing was reasonable. Our dealings with the owner Anthony was very courteous and
respectful. We will definitely Twin Cities Tree Service again.

The following is all true and not made up. I went with Twin Cities Tree Service on a last minute whim. They beat the price of another local service. They came out the next day. I thought everything was going well. No such luck. I wanted someone there to watch them to make sure my house or yard wasn’t wrecked. But with my wife and I working, we had to pray we got lucky. My inlaws came for awhile but left halfway through them pulling the tree out. When I got home, it was like I walked into a archeologist dig. Half my yard was wrecked, even though the tree was in the north east side of my yard. AND my drip line was wrecked. There was line sticking up through the ground, pieces everywhere. Who the heck did I hire? Did I hire Godzilla to pull the tree out? I was mad. So, I called the person who I set the appointment with. No answer. We called a few times… no answer. So, the next morning as my wife is walking out the door, he calls and says he’s coming. He wants his check. So when he gets there my wife asked him if it was usual that drip lines are torn out like that. He told my wife that I wanted all the roots torn out to plant grass. Yeah, I did, but a professional service should cut out as much root as possible WITHOUT ruining sprinklers or drip lines. So, I called him and asked if that was usually what they do… rip out drip lines. He then proceeded to blame me by telling me that I told him to rip out the roots so that I can plant grass. I guess what I should have told him is to rip out the roots WITHOUT tearing up my drip line. I just bought my first house and that was the last thing I would have wanted them to do. It was as though they were in a hurry and just grinded up whatever was underground. He then told me that I could just pull out all the wrecked drip line and use the dirt that was piled up to fill up a part of my lawn that was lower than the rest. So, today, I had to find where the drip line ended and hope to _​_​_​that a home repair store has a part where I can cap it off. I’ve been digging out roots for the last three days. Some easy, some not. I’ve been pulling up drip lines. I guess these guys are usually hired by commercial businesses. What happens if they pull a tree out and wreck their sprinkler system? Oh yeah… I told the guy that I wasn’t sure if they wrecked my neighbor’s drip line/​sprinkler system because there was a line that was cut up near the property line. I asked the guy if his insurance would cover it if it was my neighbor’s line because I didn’t want to pay out of pocket for what they did. He then told me that the insurance didn’t have to get involved and that they’ll send someone out to fix it. So does that mean they don’t have insurance? Or that they’re always using their insurance and didn’t want another claim? Bottom line… whatever I said, as a professional, they should have known NOT to rip out the drip line. It seriously did seem as though they did a rush job on the roots.