If your looking for knowledgeable people, forget this place!!! They are understaffed, untrained people, and to be honest with you, all they are doing is waisting your time!!! You are better off going else ware for products & services…
Gary S.
Évaluation du lieu : 1 Yucca Valley, CA
Be nice if they were to answer a phone call. 15 minutes and no one could bother to answer. Nope. I’ll go someplace else.
Jason R.
Évaluation du lieu : 1 San Bernardino, CA
I’ve had way too many horrible experiences here. The print shop is extremely rude, one individual specifically is a guy named Robert, very rude and acts as if everything is a chore. The managers are extremely nice, they have always been a pleasure to deal with. Too bad the employees are so hard to deal with.
Rebecca T.
Évaluation du lieu : 1 Beaumont, CA
Unbelievable how slow they are with their customer service. They really need to work on their sense of urgency. There was a long line and staff were standing around talking to the cashiers. The feeling was that customer time is not important.
Vaneza P.
Évaluation du lieu : 4 Yucaipa, CA
This staples always has friendly service and my orders come on time! As a business owner I would recommend them. I have zero complaints and will continue to order from them.
Stacie P.
Évaluation du lieu : 5 Calimesa, CA
I recently went here to have some business cards made up and I wasn’t sure exactly what I wanted. A very friendly clerk(Heather) helped me design my business cards and was so patient with me. She showed me how to design them and had them ready for me the next morning by store opening. I will definitely be back for all my business needs and ask for Heather again!
Ali B.
Évaluation du lieu : 1 Redlands, CA
Have been going here for years with no issues until today. I will never go back to any staples because of the worse customer service I received today. Heather has no people skills and I don’t know how Brandon ever became part of management. They do not know how to make a customer happy. I work with people everyday and sadly I admit that I have to kiss a little ass to keep them happy. This poor excuse for a person(heather) needs to go back and get her GED and go out and get a different job where people skills do not apply. Maybe Yucaipa high needs a new janitor? You would think that management would come andcorrect the issue? Nope! That dummy Brandon just came and made things worse. I go there 2 – 3 times a week for my business needs, I will never go to another staples again thanks to two idiots, heather and Brandon. Good job guys
Mallorie N.
Évaluation du lieu : 1 Beaumont, CA
Horrible service. Went to get something printed, I work odd hours and every time I go the store is closed. When I finally made it to the store I asked if I could print out a flyer for a friends baby shower. I had the flyer in my phone and the clerk said I would have to email it and they would call me back when it was ready. I asked when that would be and she said she wasn’t sure. I told her it was a very simple order, not large just two simple flyers. She still said I would have to come back, possibly wait another day. Not only did I not get my prints, I had to I wait in line for 20 min to be told I would have come back for a simple order. Absolutely ridiculous! The staff was also very rude, will never give them business again.
Jim T.
Évaluation du lieu : 4 Duarte, CA
As someone out of the area I was not at all familiar with this particular store. I was working at a camp in the mountains and in need of a printer right now. My other one finally died. I was looking at printers when Stephanie approached and asked if I needed help. Well, yes I did! I selected what appeared to be a decent low cost HP printer that would fit my needs. Nowhere on the box did it tell if an installation disk was included or if you had to go online to download the printer drivers. My rustic mountain location did not have internet access so I would need an installation disk. Stephanie did not know but immediately set out to find the answer. In about 45 seconds she returned and gave me an affirmative answer. This happened in early July 2014 and I am just now getting around to writing my review. If Stephanie is still on staff, give her my props!
Ben K.
Évaluation du lieu : 4 Yucaipa, CA
This place is a great place to get supplies for school and any other office supplies needed. There are sometimes too long lines to checkout, but besides that everything else here is great
Dave U.
Évaluation du lieu : 5 Yucaipa, CA
I have found the Yucaipa Staples Store to be excellent in every respect. I often purchase ink and paper, but I have also purchased computers and most recently a tablet computer. The sales people were very kind and offered to help me with any questions. I also found the cashiers to keep the lines moving quickly, with a welcome smile when it was my turn. The floor is laid out in a manner that makes products easy to find. Also, the store is clean, including the restrooms.
Daniel H.
Évaluation du lieu : 1 Yucaipa, CA
Store is a mess customer service sucks balls and Kevin Johnson the general manager is a total prick and totally unhelpful in anything you ask your mom about how he keeps his job is beyond me I would never shop at the store
Jen S.
Évaluation du lieu : 1 Los Angeles, CA
Deplorable customer service. My mom bought a case for her GPS from this store, unsure if it would fit. She asked a sales rep if she could return it if it was too small, and he said yes after 30 days. It didn’t fit so she took it back and was told by another sales rep that it classifies as «electronic equipment» and therefore they wouldn’t take it back because it had been more than 10 days. Really jackass? Where do you plug the case in? My mom left with something new she had just bought, that she can’t use. I will get her money back for her though. She is visiting me in San Diego and I will return it myself to a store out here where stupid hicks aren’t running a store out in the boondocks. Staples is a rip off. Anyone who is considering to shop there shouldn’t. If you go a little further into Redlands to Office Depot you get better products, better customer service, and better prices. Trust me.