The UPS Store

I got conflicting information, they want to charge for a 12 inch piece of tape, and to get a PO Box it cost a minimum of $ 45. Although they were polite enough, they seemed like they wanted to do whatever they could to make this as difficult as possible. Perhaps you will have better luck but I left aggravated and disappointed. They had the ability to help me but they gave me the wrong information, wasted my time, and ended up being more expensive then I saw fair.

Got my passport photo taken here today by Brittany and I appreciated that she took the time to make sure it looked right & not too much like a DMV photo. Speedy service around lunch time too!

Usually never busy. People are friendly but don’t work fast to get you through. They have a AAA discount too which always helps. Pretty much the place I go for shipping needs.

This is a wonderful facility! Nick has outstanding customer service! Thank you for all your help. Recommended for anyone who needs to live scan in the area. Awesome!

Nick was super friendly, helpful, and speedy in completing my order of business cards today. I Called in to see if they do same-​day-​turnaround and within 2 hours I was already picking up my custom printed cards. Pricing was very good too. Will be coming back here soon to get more business cards made

Nick has helped me with my business cards, metal signs, and stickers. Super fast service and excellent quality products. If you have a small business in town, this is where you go.

While this UPS Store is in my hometown, the UPS depot was about 15 miles from me, that was mistake one. On April 9, 2015 I shipped a valuable parcel using this UPS Store as the manager/​owner stated the ship rate is the same as going directly to UPS, mistake two. My parcel cost $ 57.65 to send to ILL., insured for $ 1652.00. Seemed high, however I was nervous about the contents arriving safely, so I paid the bill and off the parcel went, UPS Ground. Well, curiosity got the better of me, went to the UPS website and calculated the parcel cost. Had I drove the 15 miles, it would have cost $ 37.20…$ 20.45 less than what I paid. For the cost of a gallon of gas, I still would have saved $$$$$. When I phoned the UPS Store, the owner, Ms. Baker, insisted the rates were the same… no use arguing. So I phoned UPS, well, I learned that UPS Stores have the opportunity to charge higher rates on the services, of which insuring my $ 1600 parcel was a service. So this UPS Store made their insurance rates way higher because that is where the profit is. Had the owner truthfully said services were different then UPS I would have been given the choice to choose (UPS Store vs UPS depot) but insisting the rates are the same as UPS leads customers like myself believing these two are one and the same, mistake three. With all the sales of box supply items and postal-​type mail box rentals at this store, that is where I thought the profit was made. But I truly believe the misguidance of «the ship rate» being the same as an actual UPS depot is how one is lured in. Shame on you UPS Store Yucaipa. Honesty will reward you with repeat customers. Your business practice gets a giant one star. I will NEVER spend my money in this business again, NEVER.

With a public notary and other business services, the UPS store is Yucaipa’s best full office services location. They are often cheaper than the post office for unusual and heavy boxes and a more convenient option than the FedEx office in Redlands which has far worse service. Staff here take the time to find your b at and cheapest option. We regularly ship odd sized or shaped packages and the staff help with box selection or prepping advise. So special delivery the guaranteed options are good and they have a reasonable late next day guaranteed time window and close after 6pm.
UPS has a small stock of cards and office supplies in store, have helpful staff and discounts for AAA and other memberships.
Not a bad little place and conveniently next to Stater Brothers and Rite Aid.

I AM NOT HAPPY!
My Package Was Delivered Today 12÷16÷13 & Was Left On Asphalt Driveway! Another 10 Steps Would Have Placed It At The Door But Instead They Chose To Leave In Driveway Where It Could Have Been Stolen Or Run Down! Thank God For Neighbors Who Alerted Me Or It Would Have Been One More Missing Package! I Called Our Local UPS Store To Let Them No But They Didn’t Want To Hear It So I Was Forced To Take Pictures & Call The Main Headquarters! I Am Not One To Complain But It’s Pretty Sad When You Can’t Rely On Your Local Business! This Was Not A Job Well Done & Shame On You UPS! I Honestly Hated To Give One Star!