Westpointe Chrysler Jeep Dodge

I purchased my Jeep in 2013 and traded in 2 vehicles… yes, it is my fault for not catching it but I was recently looking at all my paperwork and noticed that they were suppose to have given me $ 6,000 for one of my trade-​ins, which was told to me at the time I was discussing to buy the Jeep, which was to be deducted from the price of the Jeep… buuuuut the salesman did not do so, so I basically gave them a car… I’m disappointed. My jeep cost me a little over $ 34,000 and he was to have deducted the $ 6,000 off of it but I ended up paying the $ 34,000 plus for the jeep… sticker price, I should say. Also, my salesmans name was Josh, kind of a stocky guy who I don’t know his last name nor have I seen him there since, but I had $ 500 in my car and I had to give him a ride to my house to pick up one of my cars… when he left, I noticed the money to be gone… he stole it with me in the car!!! I called him and he denied it… I also had an OU tag around my license plate and I told him I needed to get it from a car I traded in… he said he would work on it… I never got it back even after going to the dealership and speaking to him about it. So with that said… they got a free car plus $ 6,000 in their pocket, which was mine from my car I was trading in, $ 500 of my hard earned cash, and an OU tag that was given to me by a special friend…

Worst car lot ever. Nothing but crooks and morons working there. Never will go there again. David Stanley is much better with a better selection.

We went to purchase a new jeep and trade in our Audi today… We gave them an amount we wanted to spend, they showed us nothing but vehicles $ 10 K over that amount. (We just assumed they were going to give us a great deal with trade in!) During finance discussion, we discovered the price was not the amount we had discussed, we said something about it and they said they would «go look over the lot to see what they had.» We had already been there for 4 hours, with our preteen boy, so we went to find the dealer and ran into the owner.
We explained to him that we were going to leave, and come back another time. He asked if we wanted to purchase a car. We said yes but another time. He tried to persuade us, but we just said no, didn’t want to argue, and walked away. He then proceeded to tell us we wasted 5 hours of their time. My husband asked if he was really going to talk to us like that and he said he’s the «F-​ing owner», to «F off», and get the «F off his car lot», except he used the actual «F» word. When we tried to do that, our Audi wouldn’t start, after being in their care for the last 4 hours, in which they were the last to drive. The Audi had nothing wrong with it before being in their care. (The CO-​owner did have the «decency» to pay for the towing of our vehicle back to our home… Hastily of course.) Now we are probably stuck with the cost to repair the Audi too!
The owner was completely unprofessional and the co-​owner ultimately tried to turn the blame back on us.
Highly recommend ANY other car lot besides them!

No easier place to buy a New or Pre-​Owned vehicle! A very professional sales staff, helpful receptionist and honest service Department. Treat yourself to a positive buying experience by making this you first and only choice!