First Class Firearms

NO!
Not first class at all There is a certain honor a business has to uphold to a customer who has already paid. The owners here failed badly. I had a repair to a firearm which I paid for in full, parts and labor. Within 24 hours I noticed that the gunsmith had blown it by breaking the new part and needed to order a new part and install it. SEVEN WEEKS WENT BY and they gave every excuse why the part would not come in. Every time I called they always told me they would call me back. Out of the six or seven times I was told this, no return call ever came. Of course he refused to admit that it was his fault for breaking the part. Ok, then if you insist that this is not your fault and wish to wait the endless months for warranty replacement to come in then at least show integrity and accountability to a customer who paid you MONTHS ago and order the part and replace it and wait yourself for the warranty part yourself. Dont keep my gun for MONTHS ON END claiming the warranty people arent treating you right.
Finally I just went over there and got my broken gun and took it to Maxons who had it fixed in 72 hours. First class firearms kept the money for work not done and the money for breaking MY part that I bought. They owe me money for parts and labor that they didnt do.
No Honor, no integrity, no accountability and no HONESTY!

Good guys to deal with. They fixed my SAR-​8 when no one else could and didn’t charge me an arm and a leg to do it either. Their customer service has been great every time I’ve been in there and every employee I’ve dealt with has been very courteous and attentive. If you got a problem gun or if you just need to facilitate a transfer I recommend going to these folks.

Great little shop! I had passed this one by several times and then noticed they had a gunsmith. They charged a fair rate in safety checking my 60 year old surplus Mosin rifle. Limited assortment of accessories on the sales floor, but probably more online. Nice selection of guns too. More importantly, friendly service. Recommended.