Kotipizza

I made a net order. With my order came the wrong drink. I called the office and told them it was no big deal, but that I wanted my money back for the drink only. They told me that they were out of the drink I wanted, and that someone usually calls to tell you that something else was coming (no one had called). The office said the drink has to be returned to the store and THEN they could return my money. Someone would come to pick it up, no mention of when. Fine. This happened on a Friday at 1800. On Saturday at 1430 I noticed I had two missed calls from strange numbers. I called one back and it was the Kotipizza office telling me that in the 3 minutes since I’d missed the call, the driver had come to pick up the drink bottle and left already. No one had come to my door. The guy told me that they don’t come to the door, they call. Christ. So now the Coke bottle is sitting outside my door waiting for pickup, I guess they’ll come sometime???
The rest of my order was fine, but after this I won’t order from this Kotipizza again.