Hôtel de Castiglione

I have just checked in. Dreading it already, crappy old hotel with very possibly the rudest staff ever. I have already been asked, with little courtesy, to wait while they check if my room is ready, while I watched as three people were aggressively treated by the checkin clerk. This is not a four star hotel.
I am a seasoned traveler, do not stay here. If there is any problem at all it’s going to be difficult to handle. The atmosphere here is aggressive from the staff. Also, some random person just walked in my room, apparently double booked the room.
Do not stay here. Seriously.

Alright, I have read a couple of other people’s reviews and I have decided to keep this as short and sweet as possible. I am a VERY well seasoned worldly traveler staying at hostels to the best of the BEST.
What topped off my experience was the staff. I simply asked for extra pillows at the front desk with the grayish hair gentlemen working the night shift and he told me that they were fully booked and that it’s not possible. I then proceeded to ask that maybe housekeeping had 1 – 2 extra in a storage closet perhaps somewhere? He replied… «Would you like for me to speak another language for you because obviously your not understanding English» I replied… «Excuse me». He then pursued and reinstated what he said ending off with «YES you herd me that’s not possible move along».
Anywayyyy I can go on and on but I will let you read all the other Unilocalers comments and tell you that it is REALITY.
Pick another place.

The worst service I’ve ever had at a start rated hotel. It should completely be stripped of its four-​star rating. When we asked if it’s possible to park our car near the hotel, the first reaction we got was. -«our hotel will not be responsible if your car gets tolled away» A mere «we’re not sure» would have been better. Also when we asked to delay our check out for just half an hour, the front desk lady just repeated coldly «it’s not possible. Not possible.»

DO NOT STAY HERE. Racist, rude people. OLD, CRAPPY HOTEL.
I’m not sure how these people are running a hotel and they have ZERO hospitality. Gate 1 Travel booked this and by the time we checked out the reviews, it was too late to make any changes. The hallways smell of water damage, the lobby is filthy and the entire hotel is dated. Immediately upon arrival we were greeted by cracked walls, ripped carpet and a DIRTY BED.
There is a woman who looks about 60 with a blonde bob who is THE RUDEST OF THEM ALL. Never a greeting and when I asked for ice and she was curt with her response, ‘the bar is closed.’ Mind you, it was BLAZING HOT outside the entire week we stayed. The fridge in the room was more like a cheap cooler and we couldn’t keep anything cold.
I actually cried when we first arrived because I could not believe I was brought to France to stay at this sh*t hole of a place. A sunburn, tired feet and 5 days later, I’m finally packing up to go back home AND I COULD NOT BE MORE THRILLED TO LEAVE this hot ass country.
If you have any standards whatsoever, stay somewhere else. This is a 2 star hotel at best and it doesn’t deserve to be on a street lined with the most expensive stores ever.

We stayed here because we needed to get a passport of our son who was born here in France. It is really conveniently located just around the block from the embassy.
Checking in was easy and quick which was nice. The room was small with a view of the lobby roof which was dirty and the backs of other buildings, not too surprising. They accommodated us with a crib for our infant and an extra single bed for our 4 year old. The room became more and more hot through out the night and the thermostat did not work so we were baking a bit.
The location is great! It is in the 8^th arr. of Paris with the Louvre a block away and the Champs– Elysées right up the street. If you want to stay in the heart of Paris and are not planning on staying in your room too much then this may be a good bet. Though you may find better prices on places in other arrondissement’s. We wanted to be close to the embassy as our appointment was first thing in the morning.

This place doesn’t even deserve a star. Avoid at all costs, you would be better off sleeping in an ally. Terrible service, rooms are disgusting and broken down.

Oh dear, oh very dear…
This is supposed to be a 4 star hotel, by whose standards I would dread to think. I actually have to go back to this hotel tonight, so I shit you not on these details (I’m crying on the inside just thinking of it):
The lobby is quite nice looking and the street this place is on is one of the most upmarket you can get in Paris, so hopes were high. Got the key and stepped into the gold plated lift. Wires hanging out of the control panel, alarm bells should have started ringing…
My room, was on a corridor that was behind a door that had a huge sign on it saying ‘warning, building site, no entrance to the public’. Having my key, I just carried on through… the whole corridor floor is covered in cardboard duck-​taped to the carpet, the walls were covered in particularly unsightly bare plywood panels and the first door on my right on the corridor was wide open and led onto a bedroom with bare plaster walls, no windows and simply opened up onto scaffolding that was in the middle of the street!
The room itself was small but on first look quite nice. Then I went to the bathroom… fittings literally hanging off the wall as they have been pulled out, the shower screen doesn’t fit properly and so there is literally a swimming pool of water all over the floor every time you have a shower and as I was brushing my teeth I was greeted by a cockroach walking over my ‘nice new’ bar of soap!!!
I will put up pictures to show what it’s all about, I cannot believe they take bookings for this place, and believe even less that there is no refund available.
I genuinely have stayed in better B&B’s in the arse end of Cambodia than this… uh…place (no way in hell this can be called a ‘Hotel’)

This is something of a «time-​warp» review, since I stayed at Hotel de Castiglione in 1999. A lot can change in 11 years, so my review comes with that disclaimer. One thing that wouldn’t change, however, is the location. The hotel is in an exclusive neighborhood, across the street from an embassy, and a short walk to the Champs Elysees and the Madeline. There’s lots of great snooty shopping nearby and plenty of access to public transpo.
I found the staff of the hotel to be lovely. Very friendly, helpful and communicative. Although that is to be expected in a 4-​star hotel, this IS Paris, which is not the friendliest city in the world. I was pleased with our treatment. I was traveling with a group of college students and frequently in our travels we were mistreated due to our youth. Not so at the Hotel de Castiglione. I felt we were treated with respect and courtesty.
I was pleased with our room as well. The best part was the bathroom, which was a luxurious marble throughout. The décor of the room was in a subdued gold, which was quite lovely. The linens and carpet were clean and the room was in good condition. The one window overlooked a courtyard, so unlike some people we had no problems with exterior/​street noise. My only complaint is that the room was somewhat lacking in ammenities such as coffee pot, hair dryer, etc.
Breakfast at the hotel left something to be desired so I opted to hit the hotel’s coffee shop when there was time before a performance. All in all, it was a good experience. If I had the opportunity, I’d stay there again.

J’avais la Junior Suite en photo sur cette page
Pour 650 € j’ai dormi à l’Hôtel de Castiglione dans la Junior Suite en photo: très belle chambre, salle de bain très soignée et moderne (douche double + baignoire), coin bureau, coin salon, petite vue sur Tour Eiffel de la fenêtre… Belle prestation, mais j’avoue que je n’avais pas le choix: tous les hôtels du 8e étaient complets. A ce prix, on peut aussi dormir au Crillon… s’il leur reste de la place !