Tabaccheria N.13 di Luciani Massimiliano

Only left 1 star because this site obligates you to at least leave 1, although it deserves none at all. The service was absolutely terrible. I bought two outlet adapters and realized 2 minutes later I accidentally purchased the wrong one. When I returned all the men especially the cashier refused to give me my money back and had no sign saying «no refunds». I explained this to him and they still refused and forced an exchange rather than a refund. Extremely upset I couldn’t get my cash back, so I really struggled trying to find something appealing to exchange. As I was looking I said, «this is so f**king stupid» to my mother standing next to me. Then, the cashier snapped at me yelling saying, «I am not fucking stupid and it is your fault for being stupid!» I kept saying stop, and said I was simply stating that this whole ordeal was stupid. So basically, all in all, sorry excuse of customer service so I advice ALL TO STAY AWAY! I’ll post a picture of him.