Hyatt Regency Kyoto

Here’s what you need to know: this is the best Hyatt «Regency» level property I’ve ever stayed at. Just a small step below Park Hyatt level. Fantastic! The service is beyond your wildest expectations. The bed in the deluxe room is 50% larger than a king. wow!
The architecture and look is a perfect balanced mix between the East and the West — the perfectly elegant, minimalistic, and serene Japanese look, and the familiar and comforting western styling.
The Maiko (geisha in training) performance they have several times/​week is a fantastic offering, and unique to the hotel.
The café is very good, with a nice breakfast buffet and snack menu in the late afternoon (see my detailed review of the restaurant).
Our garden facing room was excellent. It’s the largest bed I’ve ever slept on, and the room is extremely spacious, well adorned and comfortable.
The service is the heart and soul of this hotel, and everybody from the reception to the concierge is so gracious, welcoming, and warm in how they greet and treat you throughout the stay that it’s infectious.
I won’t stay at any other hotel in Kyoto. This one is perfect 5 star luxury. Our room was $ 300/​night in mid Jan.

Wonderful hotel in Kyoto with a nice convenient location. The room was fantastic, really nicely laid out and with a lot of space that the Hyatt Regency in Tokyo lacks. The bathroom was elegant, despite a strange step in front of the shower that we were constantly tripping over. The whole experience really felt quite luxurious.
Location is super convenient, right next to a bus station and a short walk from a subway station.
The reason they don’t get five stars is the western breakfast was not that good, definitely not what you expect for the price it costs. A fair selection of hot food, but nothing spectacular and no omelette /​eggs cooked to order included.

Beautiful hotel. Love the shower and bath setup with small stool in the shower to allow you to sit and rinse off the day. Highlights include complimentary one way taxi service from Kyoto station. A nice complimentary bottle of wine was included in our welcome in addition to one complimentary breakfast each via room service. The gym was up to date and appeared fully equipped for fitness junkies. Overall good impression of the hotel and their staff even helped me get a taxi after hours to get my late night ramen fix. Great overall stay and beautiful property and amenities.

By far the best hotel I’ve stayed at in Japan (including Kyoto, Tokyo, Osaka, Nara, and Kumamoto). I don’t qualify for perks based on status so I can’t compare my experience with that to Redcat’s, but as a regular person with zero status, I was blown away by my experience here. The hotel itself is elegant and is what you would expect from Hyatt; however, what really gets the 5 stars here is the customer service. The staff was incredibly helpful and polite. Everyone at the front desk and concierge speaks great English, so you won’t have any troubles communicating what it is you need help with.
From the first moment my family checked in and had to switch rooms around (we had originally booked a room for 2 online and when we tried to amend it for 3 people it wouldn’t let us) the front desk staff was first-​rate. They apologized for the issue we had online and immediately set to trying to find us a larger room. They ended up putting us in an ADA-​compliant room on the ground floor and offered to bring a third roll-​out bed so we wouldn’t have to share.
Since we arrived before check-​in, they held our luggage while we went to grab lunch in the shopping area near Kiyomizu-​dera. When we returned to the hotel, someone walked up to our room (our luggage had already been placed inside) and showed us how to use all the appliances and other items in our room.
For the three days we stayed there, I made frequent trips to the concierge desk to get directions and figure out which locations I should visit first. The staff was always very helpful to answer my questions, draw me maps, and to hail a cab to get me places when it was too far to walk.
Overall, I don’t have anything negative to say about this place except that I wish it were a little closer to Kyoto Station (it’s about a 5-​minute taxi ride). Nevertheless, I had a great time and I would certainly recommend it to others!
Note: We didn’t eat at the hotel because we opted for things like Mister Donut, a Maiko Dinner, and quaint little soba shops while we were in the area. However, the dinning area looked great and smelled delicious.

Not the best Hyatt in Japan by a long shot. I’m a platinum member with Hyatt and got a room with a very poor obstructed view and a very stale smelling bathroom. The whole operation felt quite dated and I didn’t receive the perks I normally get as an elite member of their loyalty program. Would recommend a local chain or a different American chain than this property.

Western and Japanese styles coexist. Sophisticated and elegant. When I came to see some exhibition in Kyoto National Museum, I sometimes stopped in. I’ve not stayed yet and only had lunch at the Italian restaurant here. It costs at least around 1500 yen. Not only meals but also elaborate and beautiful Japanese-​style garden in the hotel are splendid! It is about 5 minutes walk from the nearest station. You have to walk on a slight slope, so if you want, you can call it to pick you up.