The Prince Sakura Tower Tokyo

For Marriott royalty members:
If your business meeting is in Shinagawa, this is good choice, I would recommend it over Marriott Shinagawa which is oh so remote Jersey feeling.
If your meeting is elsewhere in Tokyo, consider Courtyard in Ginza or Tokyo station. You might pay ¥5000 extra but gets you to the meeting faster and better access to night life.
I’ve stayed here multiple times since marriott took over from the Prince group (I guess this is a co-​share between the two group?), and I enjoy the stay. Nice room, decent bed, typical Japanese «omotenashi», and decent (but out of world expensive) restaurant on property.
I also enjoy the souvenir shop by the restaurant that carries authentic & unique Japanese gift items, they always change outlet and goods, and never feel obligated to buy (hence I ended up buying something on last day…) Pricing is very high but they sell authentic items unlike NRT airport, something to keep in mind. My favorite item is Kimono obi cut to smaller pieces as place mat or center piece for table, very popular when I bring them back to friends.
What’s missing from this property is 1) coffee shop, 2) «konbini», 3) 24hr fitness center.

Great hotel. Big room with big bed! Bathroom huge tub that can blow bubbles, separate shower and toilet. Used the spa/​onsen last day — one main bath and 2 steam rooms. One dry and other a hot mist. Also a relaxation room with massage chairs. Overall great service by staff. Nice experience, surroundings looked so nice wish had more time to stay!

This was my first time at the hotel, and I was pleasantly surprised. It’s a smaller property and has more of a boutique hotel feel to it. The breakfast is served on the 1^st floor, and it overlooks a beautiful Japanese garden. Just enjoying the view made me feel forget that I’m in the middle of Tokyo. The room is large with a comfortable bed and pillows. The amenities in the room are that of very high quality. My hair feels very healthy now. I’m due back here in a couple of weeks, and I cannot wait to get back.

Exceptional service, newly renovated (due to Marriott overtake), close to railway, very clean, and awesome fitness center (not many Tokyo’s hotels are fully equipped such as this one)!!!
Also the concierge was phenomenal!!! She was able to go out of her way to book a tour at the suntory whisky factory in Osaka for us thru one of her contacts since online wasn’t able to accommodate ! Outstanding!
Service again was impeccable and truly a five star experience! I’ve stayed at a four seasons before but the quality and service from this place is a cut above!
If you book direct thru Marriott, you may get a better rate at this hotel. Would stay here again!!!

The rooms are awesome and the breakfast is phenomenal. The staff is very friendly, but their English is not the best. They don’t really do early check-​ins, but like most Japanese hotels they will hold your luggage if you want to head out and explore Shinagawa etc. The pool they have is in another hotel. I think it is free to use (not sure as I couldn’t understand the explanation.). The attached Japanese garden is beautiful and one of the hotels has a coffee shop with a huge picture window view of the garden.

This is one of the best Marriott properties I have had the pleasure to stay in (As a consultant, I’ve had my share of hotel stays in Marriott, SPG, Hilton, Hyatt and others). The customer service here is incredible from the bell staff at the door to the check in counter. The rooms are comfortable and clean as expected and have fantastic windows. The highlight I will say is the Japanese garden that is shared with two other properties. Definitely would recommend this property for both business and leisure.

An excellent (and beautiful) hotel conveniently located within walking distance from JR Shinagawa station. It’s especially convenient considering the Tokaido Shinkansen (bullet train) stops at Shinagawa, as does the JR Narita Express train to Narita airport. This hotel is also one of the stops for the Narita Airport limousine bus service.
The nightly rate is a little on the high side, especially for a family on a budget, but it’s most definitely worth the price if you can afford to stay here. By Japanese standards, the guest rooms here are huge. A full size soaking tub, a walk-​in shower, and a separate room for a toilet helps you unwind after a busy day exploring the crowded and hectic city that is Tokyo.
This hotel has a pretty central courtyard that’s set up as a Japanese garden with a koi pond. The courtyard is shared with the hotel’s sister properties– Grand Prince Hotel Takanawa and Grand Prince Hotel New Takanawa. Those 2 hotels are slightly less nice and have smaller rooms but can also be booked cheaper. The Shinagawa Prince Hotel is also from the same chain, but is located a few blocks away and isn’t quite as nice.
The Prince Sakura Tower is a Marriott Autograph Collection Hotel (actually the only such hotel in Japan), so you should be able to use your Marriott points here, which is an added bonus.

I decided to make the switch to the Prince Hotel Sakura Tower as they are now recognized as part of the Autograph Collection within the Marriott portfolio. Usually I stay near Shiodome while on my visits to Japan, but this place has a great location just across from the Shinagawa station, which makes this place perfect for a weekly stay. Overall as you enter, the lobby is immaculate and the workers tend to your beck and call. The service here is VERY good, as you learn to expect on Japan. All checked in, pretty much all of the Prince Hotels connect to one another which is very convenient. The grounds here are actually quite remarkable, koi ponds, zen gardens, water falls and relaxation. The rooms here are what really take the cake, they are appointed well and HUGE by japan standards. Separate shower, spa tub, king size bed, keurig coffee maker, iron and a great view. Overall, The Prince Hotel Sakura Tower is highly recommended to both the business and leisure traveller.
Pros–
Location
Service
Amenities
Marriott Autograph Collection
Room size
Gardens
Overall grounds
Smell as you enter to the lobby
Cleanliness
Bathroom
Cons–
Restaurant is average
Small TV

Unless you can book through the website without ever even trying to call do NOT waste your time hear. I have called 5 times. I’ve been on hold for 22 minutes and EVERY TIME I call I am hung up on without them ever answering my simple question. They have the WORST telephone customer service I’ve ever experienced and I have traveled to over 10 countries. Save your time and money and just look elsewhere for your stay in Tokyo Japan.