Mach offers convenience at its best due to its 7-day opening hours. Unfortunately, unlike other major banks, they have comparatively number of branches in Klang Valley. I’m staying in Cheras and the nearest Mach branch is located in Midvalley(it is located before the bridge linking to The Gardens). I’m familiar with Mach due to its attractive Fixed Deposit interest rates in the recent years. To be frank, other than seeking for face-to-face consultation service, Mach branch doesn’t really help you much as everything goes online and its hotline service is friendly and professional enough. There was once my contact has been barred and I had no contact(hence, I can’t obtain TAC code for any online purchasing), sadly to say, even if you present yourself and any legal documents of proof, the officers-in-charge can’t help you too. This is because everything goes online and officers do not have the authority to override the existing SOP. Please do not mistaken Mach with its parent bank(Hong Leong bank). They are almost independent to each other and only liaise own banking matters.