I don’t normally enjoy going to butchers. I don’t like all the dead meat reminding me that I should be a full on vegetarian. I don’t like the smell. I don’t like how cold it is. I could go on, but I won’t. Instead I’ll go on about why a recent trip to the Henderson Aussie Butcher wasn’t so bad. In fact, it was excellent. Not because the store was clean(it was), not because there was lots of variety of meat(there was), and not because it was cheap(it was). It was because of the friendliest dude in the whole world serving me. I told him the chicken I wanted, and instead of standing there in silence while he bagged my fresh meat, he talked about how gutted he was that he was working today because he was missing out on his nephew’s first birthday, but he had to come to work because they were six staff short; they usually had 11 staff on a Saturday but today they only had about five. I didn’t even notice I was waiting, until he finished his story and gave me my wrapped up purchase. Excellent tactic. Excellent customer service.