I stayed here for a month and I can say that it’s a super awesome hotel. It’s probably easier to begin with flaws as there are not so much of them. First of all, location. It is pretty far from the city center, around 30 minutes by tram. Secondly, wi-fi speed has quiet moderate speed. Also they generate a password of random symbols and digits, and you have to enter this password every time you connect to Internet on every device, and there is no possibility to save it. You have no other options but to remember it for the rest of your life, damn-leave-my-head-already-rrrr Apart from the above, everything else is great. The building is very new and is located in a calm and peaceful region of Krakow, I would stay there further if it wasn’t so far from my work :(. The staff is polite and helpful, and speaks excellent English. The tram station is in 100m from the entrance. There are two supermarkets and a restaurant on the first floor, as well as some other shops. Even the smallest rooms have a kitchen, there are also fridge and microwave. And I like the overall style of the room(look at those photos! *_*) It’s possible to rent rooms for long term, the cost for the month was ~2000 pln. It’s not so much higher than to rent a good apartment. I would definitely recommend this hotel for anyone visiting Krakow. Okay, I’ve vagued for some minutes and changed the rating from 5 stars to 4. Besides two flaws mentioned at the beginning people also complain about food for breakfast and the expensive underground parking. I do not know, didn’t try neither of them, but be aware.