On Kee Dry Seafood Co

I visited On Kee dry seafood on my recent trip to Hong Kong. My mom wanted to get some dried scallops and saw on the newspaper that there was a promotion going on at On Kee, therefore we went.
As we walked in the store, there were quite a number of sales associates on the floor «working», they were easy to identify since they were all wearing a red Polo shirt uniform. After looking at what we wanted to get, we asked this sales associate who was looking at his phone to help. He looked up and made eye contact with us, then turned around and walked away continued playing on his phone. I was so shocked with his action but my mom saw another sales associate wandering around so she called her instead. This lady helped us but didn’t show much interest in customer service. More or so just wanted to get the job done. When my mom asked her questions about the product she just gave us yes or no answer.
It’s disappointing to have such bad experience at this supposed to be well– known dry seafood shop with good reputation. Looking around there were at least 5 staff hanging around at the shop but none of them initiated assistance at all. The attitude and action of the first one was just outrageous and cannot be tolerated.
I’m more than happy to take my business elsewhere.