Chain Reaction Cycles

I have ordered twice from Chain Reaction Cycles. Once was a bunch of Shimano parts which shipped the next day and arrived at my home Los Angeles 6 days later. Prices were significantly lower than anything here in the US. I also ordered some custom Hope/​Mavic wheels which took a week to assemble and then another 5 days before arriving in superb packaging 5 days later. I have nothing but awesome things to say about Chain Reaction.

This review is based on my many dealings with
, online.
Firstly their selection is just amazing. They were the only place I could find that had a set of helmet pads for an older Giro helmet. They also carry many parts for older bicycles, including tons of 9 speed tranny parts and parts for older disc brake systems.
Secondly, their prices are fantastic. If something does go on sale, pick it up quick ’cause you are sure to miss out as they sell out on items. Spend more than $ 100, and you’ll get free shipping to Canada. The longest I’ve ever had to wait was 2 weeks.
Thirdly, they actually answer their emails. And don’t worry, they won’t treat you indifferently just because you are on the other side of the «pond».
Fantastic, wish there was a site like this in Canada.

I’ve only ever dealt with CRC online, and to be honest, it’s been a mixed bag, sometimes you can order on say, Monday morning, and have it the next day, other times you can wait a few days, I ordered some bike parts from CRC the same day as I ordered some from a tiny backstreet shop across the water, the stuff from across the water arrived the next day, the stuff from CRC a few days after.
I ordered an «in stock» bike for my sons birthday, a couple of days later I got an email saying they couldn’t fulfil the order and I would be refunded in a couple of days. That left me hunting for another bike at short notice whilst going overdrawn until my money was refunded.
In short their IT system needs work, but if you’re not in a panic, they’re fine.