HMV

This HMV is much smaller than, say, the city centre store, so it has a more limited selection on offer. It still has DVDs, computer games, CDs, etc., just not as wide a variety.
The one thing that really riles me about this place is that their Gift Cards expire after something annoying like 18 or 24 months. I know this isn’t necessarily exclusive to HMV, but that doesn’t make it any less of a pain. I found a few of these gift cards recently, totalling £45 (you know, a few uncles you haven’t seen in years are going to appear at Christmas and they have no idea what you’re interested in because they haven’t seen you since you were so young — not realising that a case of beer or a few bottles of plonk would’ve done the trick). I went in here to use them but, alas, the member of staff scanned them and informed me that they’d expired. Sure enough, there it was in the small print. The girl working there was genuinely apologetic, and it was obvious that it wasn’t the first time she’d encountered this problem.
Anyway, that sort of thing annoys me. I wonder how much companies like HMV make every year from expired vouchers/​gift cards?