Bute Docks Post Office

I avoid the post office in the city centre for a variety of reasons, mainly because I don’t want to spend an hour waiting to mail one letter to the States.
So I take all of my post to this charming little branch on Bute Street in Cardiff Bay, near Mermaid Quay. This post office has the friendliest and most helpful staff, and I often find myself spending a few extra minutes chatting to Nigel and his lovely team. It has a small-​town feel to it, like a place I would’ve taken my post in the mid-​1950s.
Like most Royal Mail branches, it’s best to avoid this post office between the hours of 11.30 and 1, as the lunch rush means the line nearly extends out the door. Just visit around 10 am or 3 pm and you’ll often find nobody there.
Another reason to stop by: the charming and sweet retro greeting card selection. Not retro-​style, but actually from the 80s and 90s. I buy all of my cards here because they beat a Clintons creation any day of the week. You just have to see it. Trust me.

Ah I love this Post Office.
I agree with Jen the men that work here are so lovely. They always take the time to say hello and make small talk with me.
When I am looking after my baby nephew they often come round and open the door for me. Nothing is to much trouble for them and they do everything with a smile.
As for the service the actual post office provides this is pretty good aswell. They do all your basics here like airmail, tax discs and cash withdrawels but it worth noting they do not provide any passport services including check and send.
This is the best Post Office in Cardiff and I for one LOVE IT!

This post office is set in an area which has been quite run down for a while now. Finally though it’s getting back up onto it feet with the increasing popularity of the bay, and small businesses such as this are beginnning to heal.
There is something British and charming about any post office, I think. In this age we live in swiftly moving towards a paperless society, then maybe one day these premises will, all around the country, become obsolete. Perhaps they’ll just be empty brick shells that sell stamps to collectors and pencil sharpeners (although only artists would buy them). Balls of fluff will gather in the corners.
But no! We cannot let this happen, we must support our local establishments. Without the postal system, how would housewives have affairs? How would charities give you free pens? We would all have boarded up little slots in our front doors. Support! Support!
Support!

This post office is near to where I work, so I use it all the time. They don’t sell much apart from the usual greeting cards and stationary but you get a really good level of service, something you don’t always get in bigger post offices! The staff are very friendly and helpful whether you are sending a single letter or a couple of parcels.