First Home Deliveries

Food came cold and looked and tasted bland. I ate ¼ and found a white hair in mine and couldn’t eat any more, my girlfriend ate less than ¼ of hers. At 2am my girlfriend was violently sick twice, I had a bad stomach. Sara woke up fine in the morning and hungry, so i have no doubt it was from the Chinese. Keep well clear, the flyer we got through didn’t mention the name of the restaurant its now «delicious Chinese & Indian specialties». It goes great lengths to say under new management, and after seeing these reviews I now know why. KEEP CLEAR!

Totally dissagree with the feedback although they are very busy at times ie internationals etc. i always find Daniele (the girl who usualy takes my order) to offer exceptional service & help while offering advice on the vast meanu. I have tried loads of different items both Chinese and Indian and even some times mixing them. Which is a dream come true… the curries are packed with only the best quality breast meat with a deep lush taste and beautiful flavours. And the Chinese is also amazing especialy my fav the duck. only the best quality ingredients are used. even specialist imported Japanese beef… obviously everybody has their favs that’s why this place is a winner everytime… every body gets exactly what they want even the kids as they even offer an extended kids favs meanu.
You won’t be disappointed please note that the previous feedback is really silly ie the delay in the snow & a small delay on rugby internationals what do you expect seriously!!! Some people!!!

just ordered about £20.00 worth of food and they gave me a fiver off as i read a code from the menu. Duck was immense, spring rolls were a tad dry and could do with more filling. Chicken chow mein made up for it. Absolutely stuffed. Second best take away in Cardiff so far.

I would not even give these people a star if I could! First off we ordered the food at 7:15 they said due to the weather (snow) the drivers are running a bit late so they said the food would be with me between 8 and half past (fair point), qtr to 10 it finally turned up after numerous calls to the shop during which time they didnt seem to know where my order was! so the first thing I done was check the order and low and behold it was the wrong order to add insult to injury it was cold, we then told the driver who didnt really seemed intrested and told us to call the shop which we did. The lady was not helpful in the slightest and I asked for a refund 3 weeks later im still waiting for this refund! my tip is DO NOT USE THIS COMPANY AT ALL if you do please pay with CASH as you will not get youre money back

Their mistake and they blamed me!
I had been ordering from this Chinese for two years. I ordered from them today the same thing I always order, but an hour later. I gave them my address near Pontypridd, where they have delivered many times before, asked to pay by credit card they asked me if the card was at the same as the delivery address and I said yes. The transaction went through as the postcode I gave (starting CF38) matched the one on my card. Over an hour and a half later I get a call to my home 1 443 number saying the delivery driver is outside my house. He was not, so I rang them back and asked where he was. They said he was in Carephilly and they would call me back! Using common sense I type my street name and CF83 into Google Maps and there was a match! I rang them back to clarify this, and it was the case! I asked them to recook the food as it would be cold they wouldn’t. I asked them for a refund they won’t give that either, saying I gave them the wrong address and I had done it before! This has been my home address since birth, and they have delivered to it countless times before! I’m not going to give them a Caerphilly address when I’m in Pontypridd am I?! Surely they should be able to tell that a 1 443 number is Pontypridd and not the 029 one that is Caerphilly! It disgusts me that I have been ordering from them for two years and they treat me like this, effectively calling me a liar. I’m sure others reading this will accept that what they did was type the first half of the postcode the wrong way around into the GPS and made a match with my street address.
The thing is I really enjoy this Chinese, and you’d have thought they’d value a customer who had been ordering from them as long as I had. Clearly not, so I’m warning others, that if you’re happy to be abused if they make a mistake then order from them, I won’t be again, no matter how much I used to enjoy it. I used to enjoy my brief conversations with the delivery driver who used to deliver, who even delivered when Power Station Hill was closed, but their chips are looking pretty soiled now.

Well I am quite surprised by the other reviews on here… We had a try of these guys last night and it was so good I felt I had to review it! Obviously some people here have been fairly unlucky — I had a fantastic Chinese an my girlfriend had an Indian which was sooo tasty! The delivery was not the quickest but was within the quoted time — I guess it takes a bit longer if you have a mix of Chinese and Indian??? I thoroughly recommend these guys — will definitely order again!

I actually thought this place was called Chinese and Indian Specialties because thats what it says on the million take-​away leaflets we’ve had through our door in the last few years.
It sounded quite interesting to be able to order Indian and chinese in one go, and there are always money off vouchers on the menu so I thought we’d give it ago. Big Mistake. We ordered some chinese dishes and the food was really bad, my crispy chilli beef tasted like fried cardboard, really you could not tell there was meant to be beef in it and my boyfriends chop suey was stodgy and tasteless.
The food was quite quick to arrive but thats the only good thing I can say about it. Maybe the Indian stuff is really good, I don’t know but I’m not willing to risk it.

Had a leaflet through the door with some vouchers attached, seemed good value for money so we thought we’d give them a try. Rang at about 8pm and was told that delivey would be between 8.40 and 9.10, as it was Bank Holiday Monday and they were quite hectic. I ordered chinese for myself and indian for my huband. The order came to £18.35 so I used my £5 voucher. the Order arived at about 8.50. The delivery driver was quite pleasant, and I have to say my meal was fantastic the best chinese i’ve had in a long while. My Husband was very impressed with his chicken korma as well.

Shocking. From the people taking the orders over the phone, who were surly and unhelpful, to Bob the unenthusiastic (and very late) delivery driver, to the crap, cold food. I only gave it one star because I had to
Never order from here people. Not the first time they’ve let me down, they won’t have the chance to do it again. Boycott it all costs.

very poor telephone staff very rude.
long wait definatly isnt worth the very poor chinese food although the Indian food was fairly decent.

We decided to try them after getting some vouchers through the door Big mistake!
Had to wait for 1.5hrs for food to be delivered. Despite the food being delivered in an insulated bag, it was absolutely cold and tasteless. The curry was some red lukewarm sludge, the tandoori meat bright red and cold, the keena naan undercooked and sticky and weet and sour pork had hardly any pork in it. Most of the food (it it can be called that) had to be thrown out.
If you want something to eat, avoid this place at all cost! You have been warned!

I got a voucher through the door for this company, and thought I’d give them a try.
It took 4 times of them answering the phone before someone actually bothered speaking, but I put this down to a possible bad connection. I ordered the chinese set meal for two.
It arrived when promised, and the delivery driver was perfectly pleasant.
The food was, in my opinion, total crap. Five star, complete and utter crap. It was luke warm, poorly cooked, and for a company claiming to have three chinese chefs disgusting. The prawn crackers were stale.
The food was so bad we didn’t eat most of it — a few mouthfuls of everything except the rice (which was nice, to be fair) was enough to convince us we didn’t want any more.
My friend has a staffordshire terrier — a total dustbin of a dog. The food was that bad, even she turned her nose up!
I love chinese food, and don’t think this company’s food qualifies.
When I phoned to complain, the lady on the other end just hung up.
A rating of one star is three stars too many.

AVOID AT ALL COST!!!
Terrible servicewrong order sent. had to wait two hours for correct order!
disgusting food. cold, stale a feeding ground for poisoning bacteria!
terrible customer service. phoned and spoke to KIMBERLY to complainshe hung up on me!
PLEASE DO NOT USE THIS COMPANY!

Had some Chinese dishes from 1^st Home Delivery this week. Absolutely awful. Long wait for the food and it wasn’t worth it. Definitely do not recommend going here.

Home delivery outlet which offers chinese and indian foods boasting welsh produce. There are often good offers leafletted through doors in Cardiff. Be prepared to wait though. Although they advertise as opening at 5, if you ring up at 5 you will always be quoted a delivery time of between 6 – 6:30pm as the drivers only start work at 6.