Hilton Cardiff

After starting my recent trip overseas in a cramped little hotel room in England, the move to Hilton Cardiff was a relief. I can summarize this hotel up in three words: big and beautiful!
The colors used in his hotel are light and bright, and the décor and furniture modern and comfortable. Not only that, but in my room at least my travel buddy and I could take advantage of a huge bathroom that contained a shower AND a bathtub. Seeing as many places are doing away with the tubs, we were delighted to find one in our room. And after walking here, there and everywhere while and Cardiff, we each soaked in that bathtub both nights of our stay.
Not only is the hotel layout great, but the location is excellent — it’s right by Cardiff Castle and is a quick stroll away from several of Cardiff’s major streets and shopping areas. Add in the super friendly and helpful staff, who were more than delighted to answer questions as this pair of American tourists made plans for the weekend, and this hotel overall really impressed me.
Sadly, few places are perfect. Hilton Cardiff’s biggest weakness is their horrible wi-​fi, which constantly booted my travel buddy and I offline and made it impossible to do much on our phones and tablets. Definitely not okay, especially when you consider the normal extra cost of said wi-​fi (I believe in our case we received it for free as Hilton reward participants, thankfully). Unfortunately, we also happened to stay during a rugby match night, which meant as late as 10:30pm (and even a little later if I remember correctly) the hotel was alive with the sounds of yelling rugby fans. Sorry, but if you’re going to open your doors to members of the screaming public, you need to invest in better sound proofing in your hotel. Otherwise it’s 100% unfair to the guests who are paying to stay there, as far as I’m concerned.
Still, the good here definitely outweighed the bad during my stay — I’d give them a 3.5 rating if I could, and I’d definitely consider staying here again in the future (as long as it wasn’t during another big rugby match!).

Very good although they won’t get five stars from me as they have no smoking rooms or rooms with balconies. No problems at check-​in — very efficient. Richard had the breakfast and thought it was a rip off. Lovely swimming pool which is warm and pleasant and of considerable length to get some exercise. Also a sauna and steam room. This really makes the hotel. Flashy lobby but perhaps a bit soulless. Central and very convenient location for the castle, shopping centres and Bute Park. I would recommend. Concierge chappy sold me a 1^st class stamp at a reduced price for me to send off a competition entry. Good

So it seems I have a bone to pick with hotels that charge a lot for the night but then still add on the extras at ridiculously inflated prices.
With only being in Cardiff for one night, I thought I’d swap my usual Airbnb for a decent hotel and got a good rate on Agoda at less than half the usual price. While I couldn’t fault the hotel for general ambience, style, location and friendliness of staff, plus they’ve a really good pool and gym — I still did spend £75 a night to be presented with a potential list of charges that seemed all out of proportion:
Breakfast in the dining room the next morning? Yours for £17.95
Wifi Access for 24 hours (minimum time) £12.95
750ml of bottled water in my room? £3.95
While I understand charging for breakfast and water, these prices still seemed off the chart and how can a hotel charge so much in this day and age for wifi when it should come as complimentary (like it does in much cheaper hotels) and treated like a necessity like running water in the bathrooms (especially with a lot of customers travelling from afar and potentially roaming at great cost)!
Personally I love the balance of staying in Hotels and Airbnb, but sometimes the extras and service of an Airbnb far outstrip that on offer from the household name hotels which charge many times the price for a place to lay your head.
I’m pretty sure the Conrad Hilton I know from Mad Men would agree with me and do something about it!

I didn’t expect much from this little Hilton in the little town of Cardiff. However they surprised me! Service was really good. Rooms were the usual. Larger certainly than most hotels in Europe so that was nice. Room service kept forgetting an item every time I ordered something but they were nice. Food was ok.
What was such a pleasant surprise (and should have been clearly promoted at the hotel that it was available) is that they had massage services. I had to ask to find out but they did have them. I was so surprised! And my therapist was wonderful and on top of it the price was a bit cheaper than the U.S. Shocking. Usually it is about twice as much for a hotel… but to have it cheaper than my local folks is unreal. So that alone bumped up my rating to a 4.

Great location especially if you have a room facing the castle compound. The room is huge by European standards, but definitely looking worn, walls were scuffed quite a bit. Great location, friendly staff, pretty good rates. No problems with street noise and the beds are very good.

Stayed here when going to an event in the international arena /​motorpoint.
Room was really nice, not overly priced when you consider the other hotels nearby. Food was good too. Location right in the centre of town is perfect.
The only gripe if there is one was the price of drinks in the bar. They were well over the odds but I suppose that is to be expected.
Parking is good value and very handy.
All in all I would recommend and happily stay here again. Probably wouldn’t order quite as many large glasses of dry white wine next time though!

Overly priced and Branded. Not really worth it. Also mean to staff. Getting the most out of customers as well as staff.

This building looks moderately grand from the outside, but I don’t believe it does it justice. It’s central location sees it sitting opposite Cardiff Castle, Bute Park and next to all the shops of the centre.
Cardiff Student media use this venue every year for their awards ceremony and this is how I have experienced it.
The event normally kicks off in the foyer where you can gaze and this grand building from the inside, where it seems a lot more spectacular. The lift always looks appealing as it is one of those where you can stare at the foyer as you make your way up.
The event itself is held in a fairly large plush room, that is beautifully lit, making any event held here feel that little bit more special.
The drinks are naturally pretty steep, so avoid this by paying the Steam Rock bar next door a visit, where it is a little cheaper.
A great venue, but am yet to experience its bedrooms, maybe one day…

I have always wandered past this glorious looking building and peeked inside turning green as i did so.
I mean, the sheer look of this place makes you want to head in and scout celebrities or even pretend you are one.
And then my turn came to stay in possibly the plushest hotel in Cardiff.
This place is seriously special and I even started flicking my hair whilst off to my room a little affected.
Then when I got into my room; wow wee! The bed was like heaven on a mattress and I was a little weirdly impressed with the bathroom, but as I’ve said previously I am a little prone to a nice pan.
Service in the Hilton is literally second to none, i really cant elaborate on that.
The food is amazing, especially the breakfasts!
The swimming pool and jacuzzi were a plus point for me, any type of water (apart from leaks) indoors makes me a happy bunny. There’s a few places to eat and drink the Razzi restaurant being one of my favourites because of the floor to ceiling windows that allow you to look out at the minions on the street; ha, ha, ha!
And as expected the food is spectacular.
I really cant wait to go back!

Experience the glitz and the glamorous of Cardiff at this most beautiful hotel within Cardiff. It is based within the heart of all the life that buzzes around Cardiff and it is right next to shops, it’s opposite Cardiff Castle and it is near plenty of different types of restaurants and cafes.
If you can afford to attend, stay and visit such a glamorous hotel then you will not be disappointed for the value of your money.
You can relax in the Spa twenty metre heated pool and earn your exercise points for the day by swimming in the hotels soothing swimming pool. You could also organise an event in the Executive Lounge or you could have a business meeting for up to 350 people.
It is only five minutes away from Cardiff cities railway station and it is thirty minutes away from this cities airport. The hotel also has great wireless internet access in areas where other people will be on the internet too.
The staff are very friendly and welcoming, so much so that you may feel like this hotel becomes more homely than ever.
So I recommend it to all who can afford it for it is very pricey…

The Hilton’s fantastic city centre location — right opposite Cardiff Castle — is just one of its many selling points.
It is right near all the main high street shops along Queen Street, and close to the city’s lovely, historical arcades — plus it’s within a short walk of the Millennium Stadium for big matches and concerts, and Cardiff Central train and bus stations.
Its other selling points include the smart and welcoming reception area; the downstairs Razzi restaurant, which is open to everyone and serves up Welsh cuisine; and STEAM bar, also open to all and offering cocktails and tapas. Then there’s the LivingWell gym and spa area, staffed by genuinely friendly exercise experts, with a warm 20-​metre pool (suspended upstairs!), jacuzzi, sauna, steam room, and well-​equipped gym (with private membership available) — see separate reviews of this.
In fact the only parts of the hotel I can’t review are the actual hotel rooms, since I’ve never spent a night there, but I have spent plenty of time in Razzi and STEAM, have attended conferences there, and I was a former gym member (I only left because I moved too far away to walk there).
With free wi-​fi in the bar and restaurant, the Hilton also makes a good spot for informal business meetings over coffee or lunch, and also offers full conference and meeting facilities for bigger corporate events. You don’t need to be checked in to a room to enjoy a lot of what the Hilton has to offer.

This is an absolutely fabulous hotel and I had a fantastic time here.
When I checked in the service was excellent — really fast, professional but still friendly.
Going to my room, I was impressed by all of the décor. Getting INTO my room, I loved it even more! The bed was fantastic — saggy hotel mattresses are not okay — and I flopped onto his with a feeling of absolute bliss.
The breakfast the next morning was also really good. The whole was spotlessly clean and because of it’s location it is ideal for people staying for rugby, for nights out, for culture. For anything!

I had a night here on their January sale price and it is the best £75 I’ve ever spent on a hotel. The staff are incredibly friendly and make you feel special. The rooms are immaculate, spacious and have everything you could want. For the price I really couldn’t have asked for anything more. The only slight mar on the stay was a slow check in on a slightly understaffed reception but I did arrive at about the worst time of day for checking in.

A nice hotel. Nice clean rooms and excellent breakfast! The meetings halls are right by the main lobby and are excellent for parties and other things as they are so large. Staff are mainly nice but you can tell they dont want to be there. One member of staff behind the bar was particularly rude to myself and my party.

My husband booked a room here for us the night he proposed.
We had a room overlooking cardiff castle which looked gorofus lit up by night. The beds are so comfy, the bathroom spacious. we had breakfast in bed the folllowing day.
An amzing place to stay.

This is a very nice moden hotel. Our executive-​floor room was large, quiet and very comfortable. The location is excellent: right by the castle, the museum, and the main shopping area! Top class breakfast. Yes, the parking is £15, but for that you get valet parking in the centre of a major city. I think it’s fair value. Great views of the city from the rooms aswell.

Great hotel, right in the heart of the city centre. Stunning hotel great for weddings. The décor is lovely and the restaurant has wonderful food with very polite staff.

Great location for a hotel it is in the heart of the city and is convenient for everything. The rooms are spacious and the beds are so comfy. It is pricey but well worth it if you like the finer things in life. There is also a bar which serves meals and the main resteraunt.

I booked a suprise here for my partner on our first year anniversary and they were very helpful and brought ice buckets for the bubbly. The rooms are very spacious and the beds are huge. They have a resteraunt and a bar which is called the steam bar. Both serve food. There is a valet service avalible for approx £12. A lovely hotel in the centre of Cardiff.

This hotel is right in the heart of the city and is perfect for staying in after a night on the town. The rooms are spacious and the beds are huge! The resteraunt is lovely and the glass front allows you to look out onto the castle and watch people come and go. It is pricey but well worth it for a romantic evening or a special occassion!

Es ist super zentral gelegen! In Cardiff war es das erste Fünf-​Sterne-​Hotel überhaupt.
Das «Spa» oben mit Saunen und Schwimmbad gefällt mir gut. Achtung: in der Sauna bitte Kleidung anlassen! Das ist hier so üblich.
Unten in der Bar schmeckt mir das Orange-​Soda sehr gut. Man kann gemütlich sitzen, lesen, schreiben, sich mit Leuten treffen; auch im Restaurant einen kleinen Happen essen. Der Ausblick ist wunderbar: direkt aufs Cardiff Castle. Der Tee ist auch lecker hier.
Übernachtet habe ich hier noch nicht.
Es gibt kein öffentliches Internet — wie in Hotels in Osteuropa. Oben die Bar ist nur für Hotelgäste, leider.
Für Events und Business — 5 stars!