Why do businesses do this? I don’t get it? Even though this company is comprised of four small High Street retail outlets, it goes ahead and calls itself The Property Megastore… Heh?!? I guess that they must have plans to be the largest franchise in the known Universe, and have named their business with some forward vision, but why? As a person who loves the superior and intimate services offered by most independent businesses, I will always chose to use a local independent business, rather than an oft mismanaged conglomerate, where somewhere along the line I’m going to have to deal with pre-recorded message systems and a call centre in Bangalore.(Now, don’t get me wrong, I’m no racist. I lived and worked in India, and met and fell in love with an Indian man, and we even got married… but, if I’m to be entirely honest I really don’t enjoy dealing with Bangalore or New Delhi when it comes to pressing official matters… Why? Well, for a start, they have all been issued with those joke headsets that make everyone sound as though they are talking with sand in their mouths, plus I too find it difficult to decipher some of the accents that some of the representatives use, and, in my experience, they never, ever, ever do what they say they are going to do… don’t blame ‘em either… it’s not as if too many of us are going to jump on a bus and call in to complain!) Anyway, The Property Megastore is a small property chain, that has two shops in Wales and another two in England. They handle properties for sale and to let.