They give you the information that you need and can be very helpful. Their can be a long wait to speak to anyone, your better of calling them going in if you have a query. If you are looking for jobs you are better looking on their website as their job points can have a lot of faults and dont always work like they do. They do have papers on the side with jobs and info in, which is worth looking at if you have the time. These consist of the advertiser, Jobsnortheast paper and other job papers. Better to look in there as most of the job papers are quite expensive.