Went with the agency when it bought over Pro Lettings Ltd & for the short time I was with them, I had a mixed experience. To start with, they kept phoning me saying I was behind with rent when I wasn’t. When I told them I wasn’t and they checked and appologied, a week later I was contacted again by a different person and told the same story, which I then had to explain again. However, when moving out of the apartment, Nicholas J Humphreys were very efficient and getting my deposit back wasn’t a problem. Staff in general were helpful, although some were rude and abrupt. A pretty average renting agency, but with a good selection of private and student houses.