It seems the business keeps the front door locked. The optician was not working that day but checked me out as a ‘favor’. The staffs are nice in their own way. They got me good deal(2 frames for under 100 pounds) since the good looking ones are expensive. I don’t think they charged be for lenses. They offered me not to charge for the eye exam(30 pounds) but it didn’t seem right to me and paid it anyway.