Asda Leith

I was threatened by the delivery driver.
If you value your safety, just avoid asda delivery at all costs.
Better yet, shop elsewhere.

This place is good. It’s big. It’s open 24 hours. It’s not really near too much but it is near a bus route and has lots of parking.
Oh but Australian friends, they sell Vegemite here.
I have searched far and wide in Edinburgh to find this yeasty treat after failing to bring enough back from my last trip Down Under. Yay Asda Leith Superstore, you’ve made this Aussie native feel very much at home.

I like supermarkets. This is probably a bit weird (I like airports and service stations too, all these sorts of big buildings). Asda at the Western Harbour is pretty good — it’s a reasonably modern building, so as supermarkets go almost attractive. It usually has a good selection of produce, and always has great offers on. I’ve never had a problem with the queues, the tills are usually manned sufficiently and the self-​service moves quickly. It’s also very near a bus route, which is handy when, like me, you don’t have a car. Plus it’s open ²⁴⁄₇!

Not bad as far as supermarkets go. Big store and usually fairly quiet.
Big carpark and 24hour opening which is handy.

Re: Review from KiKiLove17: I was actually coming here to write my own review of this store (my local Asda) and stumbled across this recent review, Your experience of the counters department doesn’t sound too good and a bit disheartening but it has somewhat surprised me as I have bought products from the very department you are complaining about and the various staff members who I have dealt with have always seemed very nice and approachable even at the busiest times during the weekend and particularly over the recent christmas spell, when I was buying for a party.
I have often seen it be the case of them baring brunt to grouchy customers with a noticeable belief of self importance and an attitude with intent to demean. Something you get in all supermarkets. I used to work in Sainsbury’s a few years ago and that was no different. Customers disrespecting the individual and carrying on as though the staff are irrelevant beings just because they work in a shop (most colleagues in my experience are or where uni or college students looking to earn a living as they study and probably more intelligent than half of the customers they served That’s not to say that if you work in a store and do not study that makes you stupid, also where would we be without the people working in Supermarkets? Someones got to do it!!! However that statement aside (not related to this incident just my opinion) I can see why you would be disappointed but if your first experience was so bad and had repulsed you enough to put you off your pizza that you still willingly chose to buy, cook and only manage to take a bite from then why return a few days later to the same counter of the same store for yet another pizza if it could be possible that the guy you alleged was fingering his bum and touching his bits may well have been there again? Also your response and that of your partner should ideally have been grounds for Asda’s management to bar you from entering their store again as telling a service assistant to «shove the thing up your arse» is or should have been classed as verbally abusing a staff member especially when you swore. A counter claim
that this person could use in their defense. Also calling another member of staff a dirty little being is a little bit out of order as I’m sure you must agree if you are a reasonable sort of person!
It is often the case of people complaining and using their position as a customer to their advantage to patronize and act out of spite and bitterness to get people into trouble. You stated that you have contacted the store again and again. Surely the fact that you will have received a £20 gift voucher for your trouble due to this grievance could have been enough without you persistently contacting the store in the hope of someone losing their job, also if you were told this would be dealt with then what is the purpose of a follow up complaint. Management in any retail environment would agree that your response was a little over the top and the very fact that this review has documented a word for word account of what the situation was and your responses wouldn’t really paint you in a good picture.
Nobody could really be sacked for what a customer claims unless there is an impartial party to corroborate the claim, sacking someone on the strength of a customer who complains a lot would be deemed unfair dismissal and realistically it would have to be an EXTREMELY serious offence for that colleague to be dismissed in either situation. If as you say management have reviewed video and SOUND? recording then surely this person would have already been disciplined through the correct procedures that the company sets out? And you would have been heard saying what you stated you have (refer to above point) Also in my experience it is nonsensical to assume or claim that sound has been picked up on a cctv system in a supermarket if sound was recorded then it would be a mishmash of sound from all the expected noise from a busy environment.
Would having people sacked and having customers NOT come to a store you were not happy with satisfy you to such a high degree? Pretty sure Asda would survive nonetheless. If the managers who have dealt with your complaining were to see this then they could assume that you are a serial complainer and seem very confrontational/​hostile with your wording in response to this issue and also with the direct comments you have admitted to having made to their staff members. I have now worked with Jobcentre plus for 3 years and I don’t think it is very nice to see an individual take such great delight in the possibility of seeing people losing jobs and becoming unemployed only to claim benefits that you pay for. ON A LIGHTER NOTE here is my review of my experience with this store I shop here often and I am always very happy with the level of customer service but I was really impressed with the service I received recently within this store, the staff were so accommodating and friendly

i love it, it has almost everything !
it is big and staff are very helpful!
not a big range of fruits though !

I have to say I was tempted to write a first review of something else than a supermarket — after all, it doesn’t look too posh in the pretentious world we live in.
Nevermind :)
ASDA 24h Leigh is a brilliant example of what George has to offer — spacious, full range of food (particularly my fav muffins), self checkout to avoid any contact with the occasional clerk if you so wish (and manage to shop the stuff that under-​25s are allowed) open all day every day — what more to say? What else would you want from a supermarket?

Very poor experience!
The café staff are rude.
Would never visit again!

This Asda is fab and although a little farther than morrisons granton, I would much rather go here as the store is always fully stocked, the staff, in particular the checkout staff, are always very polite and helpful, and best of all, I can always walk straight to an available checkout without waiting for too long. The only slight downside is the crazy car park but apart from that it is great.

i love this store. the staff are lovely and friendly and the store well stocked. my only gripe would be the café. the food is shockingly bad. recently got chips there that were cremated and the beef slice was horrible and that was my 3^rd time eating there but never again. but over all the store is my favourite. i shop there daily (but work in Tesco) ooops.

This is my local supermarket, but to be honest, I much prefer to head a bit further to Morrisons at Granton.
Too many times I’ve gone in here to find that the shelves are almost bare, or that they’re in the middle of stocking up, and I hate (and I mean HATE) having to weave my way around the big metal cages etc.
My other main complaint is that too many people just abandon their cars on the double yellow lines on the road outside the place. How bloody difficult is it to drive for another 30 seconds to the car park?

Excellent staff, very friendly but not intrusive. Nice atmosphere in the store and the greeters are lovely.
Good range of products although my one gripe is that I wish the store was larger and therefore able to stock the same extended range as at the Jewel store. Car park is well set out, although a petrol station would be good, too
Well stocked even in the wee small hours, and special offers are normally available as advertised, with a few exceptions due to space restrictions.
Good George range but more homeware and furnishings would be welcomed, as would a wider range of cut flowers and house plants.
How about umbrellas for shoppers to take to their cars when a downpour appears unexpectedly? — this IS Scotland after all!
All in all, a really nice store and a welcome addition to the area.
Final comment — why is it called the ‘Leith’ store, when it is really in Newhaven?