I’ve used these a couple of times to repair laptops and desktops and found that they did what they said they would, finished when they said they would and let me know that the work was completed. I suppose the things that you most want/need from a service like this is that they will fix your equipment at a reasonable price and they did this consistently for me can’t ask for more. They offered friendly advice and seemed competent across the piece. I don’t know anything about their business services but from a personal perspective they certainly provide what you might need.