W H Breading & Son Estate Agents

Truly awful service, estate agent was late for a viewing and never rang back when they said they would. They do have a good range of properties available to buy and rent though at competitive prices if you are lucky enough to get a call-​back. Perhaps in the current economic downturn they will be a little more interested in customer service.

This place has the cheapest rental properties in Faversham and the surrounding area.
There’s a reason for this, however — their criteria for taking on tenants are so specific and exact, that they can’t afford to be charging more. If it were any more expensive, people would get bored and go elsewhere.
Which brings me on to their customer service. Apparently, to W H Breading & Son, I’ll ring you later today means I might choose to call sometime within the next two weeks with bad news, while you’ve been waiting to hear about the property, thus preventing you from looking elsewhere.
Equally, they were rude and unpleasant when I called them to ask why they had not called me back — when I thought that I had a fair case.
Avoid like the plague, and maybe this ‘family business’ will be passed on to a member of the family who actually cares about customer service.