There’s some huge advantages to this practice, but a few downfalls that bring my rating of it down. They have a drop in system as well as booking of appointments, that is so hugely convenient when you’ve been struck by illness suddenly that it is worth joining the practice just for that. In busy flu season when it s impossible to get an appointment for days on end in other practices, you are guarranteed to get one here. The problem is that you have to wait, and the waiting time depends solely on how large the queue is. I’ve waited from as little as 15 mins to a whopping 2 and a half hours — but this is still preferrable to waiting a week for an appointment when you don’t get sick leave. The receptionist is friendly and understanding, if a little brisk, and does her job well. The doctors on the other hand… well, there’s a very nice and child-friendly one; kind and chatty and reassuring. And then there’s a very brisk, business like, and honestly, a little rough one. He is very nice once you get talking to him, so I imagine his approach was due to his extremely busy day, but it was still a little unnerving when he swiped a cotton pad around my throat violently enough to make me gag, and roughly tugged at my ears… I’m not a cadaver! Still, the system alone is the saving grace and as far as I know is the only one in the area.