Merchant Lettings

You know, I kinda feel like I need to knock on wood or do something else to prevent the karma monster from coming back and biting my ferociouly on the arse, but screw it, I’m gonna do it anyway.
Letting agents are right next to people who fart in packed lifts on the ‘you suck’ scale, ceratnily considering that the majority of one/​two star reviews on Unilocal far outweigh the ¾ star ones (something that is very rare on our nice wee site!). Now I totally get why that is. Some of these guys suck. Plain and simple. I’ve had friends who’ve been mightily screwed around by some places, to the extent that you wonder if it’s actually a human being and not a heartless robot who’s running the biz.
Right, muttering over. Review time. I’ve heard people saying that these guys are sometimes slow to respond to calls. This claim has on occasions had merit, however on the whole, they are pretty damn prompt at getting things done and getting back to you on issues.
In the main, they’re pretty hands off in terms of visits, contact etc. If things look and sound happy, they seem to be quite happy to let you get on with things and be there if schtuff needs done. Me like.
One of the main plus points i feel with these guys is the appointment of a specific customer service contact for each tenant. This means, for me, that I have a name and some one accountable for my requests. No longer does a question ‘go missing’ after being passed along the line!
Me happy so far.