Post Office

They have 20+ desks in this post office but if you want to do something crazy like, I dunno… POST SOMETHING, then you have to use the self service checkouts. Of which there are 3. In the busiest post office in the centre of the city. Yeah that makes sense. And they employ two people just to help everyone figure out how to use the self service checkouts and take your parcel when you’ve finished. The world has gone mad. They also have a pitiful selection of envelopes and boxes.
This used to be a great office but since they introduced the self service machines it’s become a farce. I prefer to use WH Smith on Sauchiehall Street, Penny Black on Great Western Road or the brilliant office at Charing Cross if possible.

I was posting a letter in here today. I just love the building this place is in. Such a historic building. I’d hate to be the poor workers in this busy place

Although this is a large branch of the post office, it’s also a pretty busy one given its prime location. However, they have a pretty good system to keep long queues at bay. Whenever I’ve been there are staff at the door, ready to direct you. If it’s a simple letter/​parcel to send you can use their scan and go feature — which also weighs your item so your postage will be spot on correct.
For more complex queries, just take a ticket and wait for your number to be called. They sell basic postage style paraphernalia (envelopes, BUBBLE WRAP etc) and also do passport photos, driving licence photos and check & send service.

I’m a huge fan of old fashioned mail, especially now that I’m so far away from family and old friends back in the states. I mean, it’s simple enough to email or facetime, but there is just something about sending and receiving a letter in the post that just makes my day!
My friends and I were here because two of them needed to send their family cards and post cards. I felt like a bad daughter not having anything to send my family! Joking!
I had never been in to this particular post office, but boy I am I glad I did. We arrived very close to closing time, and were able to get in line to use a self service station. How cool and modern are they?! Very simple to use and without the chat and up sales you usually get from the postal workers when you’re looking to get in and out in a flash!
My friends were able to get their letters weighed, stamped and posted just in time for the last mail pick up of the evening! How perfect!
Aside from all the modern machinery, this place is gorgeous and like a step back in time. I could imagine walking in to this building to post something, back when that was the only means of communication. The ceilings are high and rounded and absolutely gorgeous. I just couldn’t help but stand there in awe while my friends posted their mail.
I think the modern machines alone make me want to do more business here. Even with two machines down, the queue seemed to go quicker than the queues for the tellers. What a great place!

Been here for biometric scanning for 2 times I was always unsatisfied. Although being well staffed with all facilities the biometric takes longer than expected primarily due to a single person handling 2 jobs, the lady handles parcels and biometric machine therefore a dedicated person would be of more help. Best advice go early or try alternative

Visited here last week for only the second time. Firstly, the space is pretty massive and like a historical post office you see in the movies, so I was pretty impressed by that. It wasn’t a hot day by any stretch of the imagination (probably high teens) but in here it was like a sauna, I felt really bad for the staff.
There is a helpful self service machine to take a ticket and then take a seat, which is preferable to standing in a line. I had to wait for about 10 minutes to be seen at the special counter to do with passports etc, but that was what I expected.
The person who served me was friendly & helpful and got the deed done quickly. My only slight grizzle about the service is the up-​selling of «do you want a credit card?» ahhh, no, I’m trying to be financially responsible. I know they’re told to do it but I just think that the Post Office shouldn’t be so forceful.
Apart from that — nice building, moderately fast service for a city centre location, no standing in a queue so all in all a good experience.

Gone where the days where you just used a post office for your mail, now the staff are trained to upsell and offer services that you would have got elsewhere, You can have your pasport photos done here also.

The DMV system back where I’m from in the US is just like the system at the St Vincent Street Post Office. Take a three-​digit number for your particular specialty situation, wait to be called, deal with a bored civil servant… it doesn’t exactly breed warm feelings in my heart.
Fortunately, despite that association, I had a good experience today. There were positive and helpful workers at this Post Office, and my wait (for Special Delivery mailing) wasn’t long at all. Not to mention that the renovated building’s a lot more interesting than your average DMV, and there are several self-​service machines – you really do feel like you’re getting something sorted as quickly as possible.
Four stars because it really could be so very worse.

We all need to make a trip here at some point for something or other, but it doesn’t stop a visit to the Post Office being among the most frustrating experiences known to humanity.
There are few positives to take from waiting in a four hour queue to send a parcel, only for the ashen-​faced jobsworth to stick up the «position closed» sign as soon as you get to the front. Likewise, being charged a small fortune to post said parcel, only for it to arrive bashed to bits and with anything of value removed by the notoriously light-​fingered PO staff, isn’t a barrel of laughs either.
I was pleasantly surprised then, that this king amongst Post Offices delivered quick and efficient customer service on a recent visit, with a couple of friendly and helpful minions showing me how to use the splendid self-​service machines. i was in and out within a minute, and no queues at all.
Obviously, my package didn’t actually ever get to where I was sending it, but that’s perhaps a bit much to ask. Good to see things are at least improving.

I suppose queuing at the Post Office is a kind of necessary evil that I should be used to by now. Nevertheless, these queues always seem like the longest, and I’m pretty sure I was waiting in line at this particular post office for a good half an hour the other day. Fun? I think not.
At least this central Post Office does have one benefit over the usual such queue: you pick a ticket and wait for your number to be called rather than standing in line. This does have its benefits, as it means that you can sit down while you wait, but also means that there’s always a huge swirling mass of people hanging around in the centre of the room waiting for a mechanical voice to call out the number they’re holding on a piece of paper.
They have loads of counters, but often they don’t have even nearly enough people working behind them. Frustrating, yes, but again probably a necessary evil.

Admittedly, I don’t have very fond memories of this place. Working full time in an old ladies shop shoe (and I HATE feet) and often hot footing it down here in order to post parcels in the sweltering heat (remember that a few summers ago?) with masses of queues waiting for holiday money. Eck.
However, I will try my best to put these memories (and the very negative feeling that washes over me thinking about them) in order to do a review.
This is the largest PO I’ve ever encountered. It’s situated in a prime location and in a lovely old, historical building — so it must get some points for this alone.
Likewise, as Nicola says there are around 15 tills and most of them are continually staffed. So, the queue does actually manage to go down at a reasonable rate.
This also tells us that the staff here know what they are doing. Furthermore, they don’t waste too much time gossipping over the tills (and customers) about their weekends as is a frequent occurrence in some places.
Despite, all the above pros, this is still not high on my PO list. It’s always busy, a little crowded and doesn’t ever seem to be a decent temperature. This may some petty but if you’re in a queue for a good twenty minutes, you can start to get petty.
It has also attempted to turn itself into a bit of a gift shop selling fancy, shiny and FLUFFY (Yes, I am a girl but if I ever got a giant, pink, fur and fluff lined notepad I would seriously bash the person over the head with it) stationary.
What’s wrong with bog standard stamps, brown paper and sellotape? Nothing, stick to what you’re meant to do and do it well. None of this silly WH Smith imitating — you’re a Post Office!

Big big big.
I go in here all the time as they now have a self service style kit where you can weigh your post and get a stamp that suits and fire it in a post box without having to wait in the queue and speak to a living person, which suits me.
I worry with the new postage system that a stamp from a book of stamps might not do it, so I typically send every piece of mail through a post office for peace of mind. If you have similar worries but can’t be bothered queueing up. then go here.
They are also good for getting money if you are travelling, where you might have to order currencies for the less common countries a few days before.
They operate a ticket service here where you wait to get served and go to a specific till.
It works well.

The St Vincent Street Post Office is probably the largest of its kind that you’ll ever find in Glasgow.
Complete with about 15 tills for general routine postage, about 4 thousand staff (slight exaggeration, I’ll give you that), and a Bureau de Change, there really isn’t anything more you could ask for in a Post Office.
They also have a shop, chock full of envelopes, jiffy bags, brown paper, sticky tape, and everything else that you can shove items in and mail them across the world.
There is also a section with all kinds of forms and doobly-​doos for what I believe are immigration needs? I’m not sure, but there are lots of important-​looking documents and you can pick them all up here.
It tends to be absolutely mobbed around lunchtime, so if you’re planning on dropping off some packages during your lunch break from work, take the food with you. They do work extremely hard to keep the queues down, but you might find yourself standing there for a good 15 minutes as you wait to be served.