Thomas Cook

I popped in here today on my way home from a lunch date with the boyfriend. We’re planning a bit of a getaway for his birthday and I wanted to get some ideas of costs and such for the time we want to be away.
Not having ever used this sort of service before, I wasn’t sure what to expect, but I was kinda hoping to get a little bit more help than I actually did.
When I walked in, there was a massive queue for travel money and a handful of service associates either helping people, answering phone calls, or waiting for people to come in with questions, like moi. I was flagged down and asked to come over to discuss travel plans with her.
Having already researched a ton of stuff at home with the boyfriend, I thought Thomas Cook had some special portal where they got all their special travel deals from. My boyfriend and his mates went away earlier this year and were able to get some crackin’ deals from Thomas Cook. I wouldn’t have such luck.
The service associate proceeded to open up google and basically do the same search for flights that I did. After realising she wasn’t going to be able to get me a good deal because apparently there are no direct flights where I want to go, she proceeded in trying to get me to change my destination all together and then suggested a coach trip which would be two times the length of the current trip we want to take.
Even though I specifically told her I was just shopping around for deals and would be taking any information gathered home to chat it over with the boyfriend, she was really interested in me booking something right then and there. Nah.
Anyway, I told her thanks anyway, but none of the info she gave me was anything more than what I was finding in the comfort of my own home on my own PC. She was polite enough and said to go home, speak to the boyfriend and come back and see her when we decided what to do.
OK, sure.

Ian and I decided to do a last minute holiday and Ian had been searching the net on the Thomas Cook website and he suggested Lanzarote again, which I happily agree with.
We wanted to see if it would be cheaper or not to book online or through the travel agent. We’d already booked through the agent two years previously and were absolutely delighted with our holiday hence us going back.
Ian had noted all costs to compare with what the agent would calculate. It pretty much matched and they gave us a small discount as we choose to come in. Bonus! The holiday did unfortunately cost us a bit more than we hoped and this mostly due to flying from Manchester as there was no flights from Glasgow, which we already knew from checking the website.
The staff are always friendly with great banter. There’s just something about booking a holiday with someone who knows what they’re doing. Yes it maybe works out cheaper sometimes doing it yourself online but when you’re forking out a bit of money I like to make sure I’m doing it right. You also get a small discount on exchanging your money too. It feels you can get it all sorted all under one roof and feel it’s all in hand so you can concentrate on the big pack.
It was again a fantastic holiday and would use Thomas Cook again.