Carcraft Lakeside

Bought a vauxhall vectra from here exactly a month ago car seemed a bit sluggish from day one. Driving into work this morning the engine management light came on and the engine started chugging like a tractor. Got RAC out to look at car they said the coil pack had gone and they could fix it but i would be liable for the cost of it. The other alternative was to have the car towed to Carcraft in Lakeside. They suggested i speak to carcraft. I then spent the next hour trying to phone carcraft only to be put constantly on hold and then cut off with a sorry message after every 5 mins. After sending them 2 e-​mails I finally got a call back from car craft, some 2 hours after i first started phoning them. They told me to phone the RAC and get them back to put my car on a lowloader and have it taken to their lakeside showroom for repair although this will be covered by warranty it leaves me without a car, carcraft cannot offer a loan car and they cannot guarantee they will be able to deliver my car back to me brilliant! Really not impressed with this had the car a month, already gone wrong and carcraft after sales service is appalling! Will never deal with these people again!