Kiddicare

I’ve ordered from Kiddicare online in the past and was very pleased with their service.
Today my daughter wanted to visit their Hayes branch and I accompanied her with her 4 year old and 2 week old daughters. It’s well laid out in spite of there being a huge range of stock on display. It was open plan and laid back — in complete contrast to Toys R Us which I’ve always found more like a toy ‘cash and carry’ where the stock is piled high and you’re wandering down aisles 9 ft high!
We couldn’t find an item and my daughter asked a member of staff who, in spite of explaining she actually worked in the café, went out of her way to find out where the item was and to accompany us to the correct aisle.
By this time baby Lexi was due a feed so we decided to have a cup of tea whilst my daughter dealt with feeding and nappy changing. Considering that parents are «a captive audience» as it were, the prices for a pot of tea and a slice of cake or a muffin (all priced at £1.50) was very good value. In addition, if you have 2 adult items, there’s a display of food/​drink that your child can choose from which is totally free!
There’s a separate baby feeding area (my daughter was most taken with the nursing chair!) and the toilets and separate nappy change area are clean and well lit.
Whilst sitting having our tea and cake, my daughter happened to drop the baby’s muslin. A café assistant who happened to be clearing a nearby table immediately came over and picked it up for us.
All in all, I was very impressed by the friendly staff, excellent in-​store facilities and would highly recommend it to any mums-​to-​be or anyone seeking baby equipment or childrens toys.