N Reidy

I’ve recently relocated from Manchester and decided to join this practise after checking out Highfield surgery. I was completely put off by Highfield. Went to register, found everything locked, parking spaces non existant, parking restrictions everywhere, yet loads of parking for library users! Basically it was splat in the middle of what looks like an estate, flats everywhere. Hazlemere surgery have a less fancy website, but is closer to my home, ample parking on a residential road as well as some bays front of surgery. There is disabled access, small cosy waiting area and there are 3 levels. I was welcomed by a very friendly receptionist who assured me she would register me that very same day, usually it takes a week! I urgently needed a repeat prescription. I was allocated to a diabetic specialist doctor and I got an appointment the very next day. Besides the prescription I had developed pneumonia in the interim, and the friendly competent Spanish doctor immediately prescribed what i needed to ease the asthma and another antibiotic. He was running late and I had to wait for half an hour, but he apologised and he didn’t rush me. All in all, I am very happy with my new surgery… I’ve not had much luck with the 2 last ones!