Anglian Home Improvements

I purchased a £22k conservatory — to cut a long story short it was a very stressful period of my life dealing with them and ruined 6 months of my life with worry and stress in fact made me ill! We were misled from start to finish of the build, finally 6 months after paying the deposit it was built. 5 months later conservatory started to leak quite badly! We were advised it would need cavity trays fitted at extra cost of thousands of pounds!!! We got a 2^nd opinion and found out it was because it had not been built properly and cavity trays are a good idea but not source of the current leaks, still trying to get Anglian to fix the problem a month later, with very little success. I will be posting a video on you tube soon with our full experience and lots pictures of the build, quality of work, and of leaks of course with water pouring in!!! etc etc, so you have make your own mind up to use them or not!

I was very impressed with the promptness of the representative’s visit following our enquiry. Impressed, too, with the quality of the company’s products and presentation.
Would definitely recommend to others. (
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Oh dear. I’m not a fan. I had two windows and a front door installed by Anglian Windows, and I’ve never met workmen who were so slapdash, it was awful. I was very unhappy with the general level of care taken, and at one point I told the workman in charge that I’d be ringing head office to complain. It was only then that he tried to fix what he’d broken.
The windows themselves are actually pretty good quality.
The salesmen are typical-​terrible — no matter what you say, they have a spiel, and they’ll go through it. A conversation honestly seems to be beyond them. I got them because they had a half price deal on. Was that enough to get me to have them back when I had the other windows in the house replaced? No, it wasn’t. One salesman was actually quite frightening, and I found myself being extremely pleasant to him to get him out of the house.
What I learnt from the builder I employed to put the other windows in is always to employ a builder to do work on the house: a double glazing man is always only going to be concerned with the window, and thats it. I’ve taken his advice to heart.
The other problem with having used Anglian Windows is that now I’m on I don’t know how many of their databases. I don’t know how many they have, from the number of follow up calls I get it could be dozens. I’ve tried a formal complaint, I’ve tried friendliness, I’ve tried several other techniques. Possibly its been long enough that I’ve fallen off their list of people to call. I really hope so.